IT governance

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  • Personalizing your customer experience strategy

    In our evolved markets, a CIO should be concerned with every customer's experience – because with the availability and always-on nature of business today, turning to another retailer or service provider is as easy as searching Google for someone who ... 

  • Tried and true Agile project management methodologies

    Agile project methodologies are transforming enterprise project management strategies, delivering fast, effective results. In the December 2011 edition of Enterprise CIO Decisions e-zine, learn how an Agile project management approach can benefit you... 

  • New tactics for managing lean IT budgets

    Running lean, in IT speak, refers to the process of doing more with less inside your enterprise IT organization. In the April 2010 edition of Enterprise CIO Decisions Ezine, find out how IT Service Management (ITSM), outsourcing, agile project manage... 

  • mergers and acquisitions (M&A)

    Mergers and acquisitions (M&A) is the area of corporate finances, management and strategy dealing with purchasing and/or joining with other companies. 

  • fishbone diagram

    A fishbone diagram, also called a cause and effect diagram or Ishikawa diagram, is a visualization tool for categorizing the potential causes of a problem in order to identify its root causes.  

  • DMADV

    DMADV is a process defined by Motorola as part of their Six Sigma management philosophy. DMADV is applied to new processes to make sure that they achieve Six Sigma quality. 

  • business services

    Business services is a general term that describes work that supports a business but does not produce a tangible commodity.  

  • business integration

    Business integration is a strategy wherein the goal is not only to sync IT and business cultures and objectives, but also to assimilate technology into business strategy and goals. 

  • IT prioritization

    IT prioritization is the process of initiating IT projects and procedures based on both the immediate and long-term needs of an organization. 

  • IT automation

    IT automation is the linking of disparate systems and software in such a way that they become self-acting or self-regulating.  

  • IT project management

    IT project management is the process of planning, organizing and delineating responsibility for the completion of organizations' specific information technology goals. 

  • business technology (BT)

    Business technology (BT) is a term that points specifically to the technology used by businesses to treat information. 

  • IT transformation

    IT transformation is a complete overhaul of an organization's information technology (IT) systems. 

  • See more Definitions on IT governance
About IT governance

IT governance focuses on setting up formal practices that will ensure IT initiatives effectively align with business goals and add value to the organization. It's a discipline that CIOs follow to make sure strategic IT decisions are made with the appropriate input from the business side and all affected parties. Find the latest IT governance information for CIOs, including news, tips and other resources, in this topic section.