Email Alerts
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Firms mull over blogs, but doubt business value
New research shows a majority of companies are considering deploying corporate blogs, but see limited business value in the technology. Article
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Mobile technologies: Creating an effective business plan
For mobile technologies, a comprehensive deployment and support strategy is essential to achieving ROI. Tip
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Help desk, IT processes alignment critical to success
Understanding your IT organization's fundamental processes is essential to selecting the right help desk technology. Tip
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Real estate management pain points an IT issue
Managing the real estate leases of 6,300 stores would have driven a lesser man to the edge. But when CIO Joshua Jewett automated the process it gave way for continued growth -- as well as cost savings. Article
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Visionaries pitch business modeling in a virtual world
Two IT luminaries gave business the business at the Gartner Symposium/ITxpo in San Francisco Tuesday. Article
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Business intelligence projects fail without C-level ownership
The majority of business intelligence deployments lack C-level executive ownership, dooming the project to failure. Article
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BI Competency Centers tackle cost and legal concerns
CIOs are investing in Business Intelligence Competency Centers as a formal initiative to develop a self-service environment for creating reports and queries. Tip
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Blogging's ROI becoming clearer
More than just a cool way to communicate, corporate blogging can actually save enterprises money, effort and time. Column
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Business intelligence lifts revenue at Ontario ski resort
A Winter's Tale: Blue Mountain Ski Resort is using a cool business intelligence tool for everything from changing how it pays ski instructors to adjusting room rates and scheduling housekeepers. Article
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The FAQs on ITIL version 3
Version 3 of the IT Infrastructure Library (ITIL) is in the works and will be published in late spring 2007. This updated version will focus more on service design, versus process. In his latest column, ITIL expert Brian Johnson answers some FAQs abo... Article