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Data integration success requires business process optimization
Speakers and attendees of Forrester Research's Emerging Technology Showcase say the key to customer and product data integration lies in optimizing business processes. Article | 09 Dec 2004
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Experts: Security melding with recovery
Enterprises are finding it necessary to integrate security with their recovery, business continuity and availability strategies, and more of those responsibilities are being assumed by CSOs. Article | 15 Oct 2003
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Gartner: Where does a CSO fit in the enterprise chain?
Chief security officers at the Gartner IT Security Summit weren't jockeying for power, but they were making a case for being at a level equal to that of the CIO. Article | 03 Jun 2003
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New applications could change IT job descriptions
New applications are not just changing the way we compute, they're also changing job descriptions -- from the CIOs in suits to the developers in Deep Space Nine T-shirts. Article | 29 Apr 2003
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Step this way for a successful customer loyalty program
Adding IT to the mix can make the prospect of launching a customer loyalty program seem a bit daunting. In this CIO Steps to Success article, learn the essentials of rewarding your best customers while rewarding your bottom line, too. Article | 03 Mar 2003