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intelligent agent
On the Internet, an intelligent agent (or simply an agent) is a program that gathers information or performs some other service without your immediate presence and on some regular schedule. Definition
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e-form (electronic form)
An e-form (electronic form) is a computer program version of a paper form. Definition
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Gartner: Prioritize privacy management now or pay later
Do you have a privacy management policy in place yet? Analysts with Gartner say you need one now, otherwise Uncle Sam and John Q. Customer may tag team your business into the ropes. Article
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How to ask for a raise without getting fired
Asking for a raise is an anxiety-ridden act. These tips should help you determine when it's a good time to ask for a raise, and when it's not. Feature
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Data integration success requires business process optimization
Speakers and attendees of Forrester Research's Emerging Technology Showcase say the key to customer and product data integration lies in optimizing business processes. Article
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Desktop decisions: A special report
Continued supremacy over the desktop will be a key challenge for Microsoft in the near term. SearchWin2000.com devoted a three-part series of articles to look at issues that enterprises must consider when deciding which desktop system is right for th... Special Report
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Experts: Security melding with recovery
Enterprises are finding it necessary to integrate security with their recovery, business continuity and availability strategies, and more of those responsibilities are being assumed by CSOs. Article
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Gartner: Where does a CSO fit in the enterprise chain?
Chief security officers at the Gartner IT Security Summit weren't jockeying for power, but they were making a case for being at a level equal to that of the CIO. Article
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New applications could change IT job descriptions
New applications are not just changing the way we compute, they're also changing job descriptions -- from the CIOs in suits to the developers in Deep Space Nine T-shirts. Article
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Step this way for a successful customer loyalty program
Adding IT to the mix can make the prospect of launching a customer loyalty program seem a bit daunting. In this CIO Steps to Success article, learn the essentials of rewarding your best customers while rewarding your bottom line, too. Article