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Make business processes part of your management playbook
Business processes can add significant value to your company, but first you must understand the nature of business process management and improvement. Tip
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Innovation and agility start with application process optimization
This tip discusses how to achieve the goals of business process reengineering, including application process optimization for innovation and agility. Tip
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Making sure your business software stays business-ready
Business software is the table stakes an organization needs to thrive. Here's how to assess whether your business applications are up to the task. Tip
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Recognition technology drives next-generation mobile strategies
New audio and visual recognition technology should be shaping mobile strategies, and CIOs shouldn't overlook the business value of cheap consumer tech. Tip
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Unified communications about integration, not just productivity tools
If a unified communications strategy is just about which employee productivity tools to support, it misses the point of UC, two experts say. Tip
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Seven categories for evaluating mobile device management products
Do you need a mobile device management product to control an employee-driven revolt against corporate-issued devices? Consider these MDM selection tips. Tip
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Converged infrastructure can be the cure for complex IT environments
CIOs are always on the hunt for ways to simplify complex IT environments and improve their overall computing agility. A converged infrastructure could do both, our expert says. The Real Niel
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Why an enterprise application architecture strategy is still needed
Is the anytime, anywhere nature of IT making enterprise application architecture approaches obsolete? CIO Niel Nickolaisen explains why they remain relevant. The Real Niel
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SOA best practices from Amtrak
Amtrak's chief SOA architect offers advice to CIOs on implementing SOA services, from creating a plan and choosing standards to governance and monitoring. Tip
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Using SaaS CRM for application integration gives users single sign-on
Learn how a financial services firm modernized system functionality by integrating SaaS CRM with 10 back-end systems in a $250k project. The result: time savings, new clients and big ROI. Tip