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In SaaS contract negotiations, focus on customization, future pricing
Changing pricing models, longer contracts and customization are making it harder to switch providers, so build safety nets into your SaaS contracts. Article | 04 Feb 2009
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As SaaS model matures, complexity grows, but SaaS benefits hang tough
Partners offer the customization and business process improvements that enterprise apps require, but new complexity doesn't override traditional SaaS benefits. Article | 21 Jan 2009
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More CIOs consider IT managed services to deal with new technologies
A new report from Forrester Research says the confluence of a scary economy and rapidly evolving technologies will drive explosive growth in IT managed services. Article | 20 Nov 2008
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Shifting IT business models in time of economic crisis
For CIOs who already budget lean, here are four more places to save. You can stop some projects, reduce service levels, increase levels of risk and, yeah, move to the cloud. Article | 13 Nov 2008
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Survey: Economy puts nonessential IT projects on back burner
A survey finds nearly half of respondents don't expect information technology budgets to increase in 2009 and have put nonessential projects on the back burner as economic conditions worsen. Article | 12 Nov 2008
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Business process management newest SaaS deliverable
A growing number of Software as a Service (SaaS) providers are using business process management system (BPMS) platforms to make changes to their products more efficiently. CIOs can take advantage of this trend to get more customized, configurable ap... Article | 16 Sep 2008
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Cloud computing overview: 12 reasons to love it or leave it
Cloud computing -- should you love it or leave it? For now, maybe both, Forrester Research says. Article | 09 Jul 2008
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Cloud computing companies offer new services, architecture
Cloud computing is a disruptive force in computing, akin to the revolution ushered in by the Internet. The big vendors are dumping billions into new services and architecture. Article | 15 Apr 2008
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Saas vs. ASP: Pick the best solution for your company
Saas vs. ASP: Which is the best solution for your company? We asked our readers if SaaS is going the way of ASPs. Here's what they had to say. Article | 29 Jan 2008
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Large firms weigh SaaS as NetSuite goes public
As it goes public today, SaaS provider NetSuite is hot, hot, hot. But large companies have good reason to remain lukewarm for SaaS. One analyst's advice: Curb your enthusiasm until you do the logistics. Article | 20 Dec 2007