Enterprise ITIL and ITSM

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  • Agile business intelligence (BI)

    Agile business intelligence (BI) is a fast and flexible process that uses agile software development (ASD) methodologies to enable rapid development and allow users to efficiently adapt intelligence-based strategy to business needs. Continue Reading

  • business service management (BSM)

    Business service management (BSM) is an approach to overseeing information technology that emphasizes treating IT offerings as part of the larger enterprise strategy, and provisioning IT resources based on an understanding of the business' most ... Continue Reading

  • two-speed IT

    Two-speed IT is the concept that strategic planning for an IT department should include a fast track that allows some projects to be implemented quickly. Continue Reading

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