Enterprise IT and business management

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  • Is prescriptive analytics the RX for optimal business outcomes?

    Prescriptive analytics promises to not just identify what might happen next but actually give us the RX for optimizing those outcomes. Is it for real?

  • Chief Digital Officer (CDO)

    A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and applications and Web-based information management and marketing trends.

  • change management strategy

    A change management strategy is a systematic approach to making adjustments to the application of a set of tools, processes or skills during a project or initiative.

  • New wearable technology uses: Customer interactions and business value

    New wearable technology uses are permeating the enterprise. CIOs can boost employee productivity and derive business value from customer interactions.

  • The importance of business process management: IT execs, experts dish

    The importance of business process management goes well beyond streamlining operations. Now, CIOs explain, they're converting BPM to business value.

  • CIO Snapshot: Speed of change, cloud among biggest CIO challenges

    We asked IT leaders their opinion of the biggest CIO challenges. Change management, moving to cloud and customer service head the list.

  • smart process applications (smart process apps)

    A smart process application is software that is designed to support an organization's business process management (BPM) efforts in a collaborative manner.

  • IT asset management (information technology asset management)

    IT asset management (information technology asset management) is a set of business practices for optimizing spending and supporting strategic decision making within the IT environment while also increasing the company-wide understanding of IT's business value.

  • lean management

    Lean management is an approach to running an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality.

  • business process improvement (BPI)

    Business process improvement (BPI) is a strategic planning methodology aimed at identifying the operations or employee skills that could be corrected, modified or removed to encourage smoother procedures, more efficient workflow and overall business growth.

  • sunsetting

    Sunsetting, in a business context, is intentionally and gradually phasing something out. The term is often used in reference to brands, partnerships, agreements, business policies and hardware and software products, among other possibilities.

  • stacked ranking

    Stacked ranking is an employee evaluation method that slots a certain percentage of employees into each of several  levels of performance.  Because the ranking is inherently somewhat arbitrary, the model is also sometimes referred to as a forced distribution.

  • fruit of a poisonous tree

    Fruit of the poisonous tree is a legal doctrine according to which any secondary evidence obtained from a source accessed through through illicit means is inadmissible in court. Examples of such sources include evidence gained through a coercive interrogation, an unwarranted search, or an improperly conducted arrest.

  • Why is Microsoft licensing so complicated?

    Live from the 2013 Gartner Symposium ITxpo, Microsoft CEO Steve Ballmer discusses why Microsoft licensing is so complicated.

  • patent

    A patent is a government-awarded license that grants the inventor of a product or process exclusive rights to its manufacture, use or sale for a specified time period. In return, the inventor agrees to publication.

  • patent troll

    A patent troll is an individual or an organization that purchases and holds patents for unscrupulous purposes such as stifling competition or launching patent infringement suits.

  • severance agreement

    A severance agreement is a contract between an employer and employee documenting the rights and responsibilities of both parties in the event of job termination. The contract specifies any severance package and the conditions under which it will be provided or withheld.

  • exit strategy

    An exit strategy is a planned approach to terminating a situation in a way that will maximize benefit or minimize damage. The planned approach can be applied to exiting any type of situation but the term is most often used in a business context, in reference to business ventures, investments, partnerships or jobs.

  • Chief Procurement Officer (CPO)

    A Chief Procurement Officer (CPO) is an enterprise executive responsible for obtaining the goods and services an organization requires to conduct business.

  • Cloud SLAs: A Necessary Ingredient

  • VIEW MORE ON : Contracts
  • In dark days for privacy, protecting data gets more hands-on

    In the Searchlight, protecting data is getting more hands-on as Snowden leaks mount. Plus, get moving on big data, get hired at Google and more.

  • New visualization tools can spot weaknesses in error-prone spreadsheets

    Visualization tools for spreadsheets, telling data stories and the power of the 1%: The Data Mill reports.

  • end of life (EOL)

    End of life (EOL), in the context of manufacturing and product lifecycles, is the final stages of a product’s existence. The particular concerns of end-of-life depend on the product in question and whether the perspective is that of the manufacturer or the user.

  • IT organization (information technology organization)

    An IT organization (information technology organization) is the department within an organization charged with establishing, monitoring and maintaining information technology systems and services, and with strategic planning around current and future IT initiatives.

  • business model

    A business model is the conceptual structure supporting the viability of a business, including its purpose, its goals and its plans for achieving them. Traditionally, financial goals have been the main focus of business models but business sustainability and corporate culture have become increasingly integral to business plans in recent years.

  • insider trading

    Insider trading is the buying and selling of securities based on information that has not been made available to the general public. Because insider information gives an investor an advantage over others, it is illegal and punishable by law.

  • earnings season

    Earnings season is the period following a fiscal quarter or fiscal year, when most publicly-traded companies report their financial results. The fiscal year of most corporations follows the calendar year so, for the common first quarter, which runs January 1 through March 31, earnings season starts mid-April. Subsequent quarters close in June, September and December and their associated earnings seasons are in July, October and January.

  • quiet period

    A quiet period is a measure of time during which corporate insiders are restricted from disclosing information relative to the performance or prospective performance of a company before that information is made public. Quiet periods are mandated in conjunction with initial public offerings (IPOs), earnings seasons and other events that have significance for investors.

  • business sustainability

    Business sustainability is the management and coordination of environmental, social and financial demands and concerns to ensure responsible, ethical and ongoing success. In a broader context, social, environmental and economic demands are considered the three pillars of sustainability. Within the corporate world, they are sometimes referred to as the triple bottom line.

  • superuser

    A superuser is a network account with privilege levels far beyond those of most user accounts. Such an account may belong to a network or system administrator, a database administrator (DBA), a CIO or a CEO. Often, a superuser account is shared by multiple users.

  • VIEW MORE ON : Governance
  • Prescriptive analysis: Just what the doctor ordered

    Prescriptive analysis could do some of big data thinking for us -- if only we'd let it. This CIO Decisions e-zine explores the growing analytics field and the strategies at work.

  • Prescriptive analytics: Conquer the next business frontier

    Is an optimized future within our grasp? With prescriptive analytics, it just might be. Businesses have long used data analytics to find out what happened and why. Today, some companies are using prescriptive analytics tools to identify what might happen next. In this issue of CIO Decisions e-zine, SearchCIO Executive Editor Linda Tucci looks at how organizations are using prescriptive analytics not only to identify likely future scenarios but also to recommend steps to optimize those forecasted outcomes.

    Also in this issue, Senior News Writer Nicole Laskowski profiles an IT department transformation at Revlon Inc.; Allstate Insurance Co.'s Patricia Coffey shares the leadership skills she's developed as she's moved up the corporate IT ladder; and Laskowski dives into the burgeoning field of biometric authentication, discussing new-wave tools aimed at keeping the enterprise secure.

  • It's time to merge asset and configuration management tools

    Big data is one reason CIOs should be thinking about merging asset and configuration management tools; licensing risk exposure is another.

  • What's in a title? A CIO/CTO shares perspective on his dual role

    What's in a title anyway? In this CIO Snapshot, CareWorks CIO/CTO Bart Murphy talks about what it's like to carry out the dual roles.

  • CIO/CTO shapes up shared services strategy and puts the fun into ITSM

    Bart Murphy was hired by CareWorks Family of Companies to create and carry out a shared services strategy; he transformed IT and became CIO/CTO.

  • CIO/CTO reaps benefits of a flexible ITSM platform

    In the second part of this story, CIO/CTO Bart Murphy explains how a cloud-based ITSM platform has helped transform IT and the business.

  • ITSM principles boost service levels and free up IT resources

    Far from bogging down your IT organization, ITSM principles free up IT resource capacity. Expert contributor Neil Nickolaisen explains.

  • lean management

    Lean management is an approach to running an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality.

  • SaaS successes propel cloud-first philosophy at University of Miami

    After finding success with cloud-based IT Service Management, the University of Miami is emboldened to carry out a cloud-first approach to IT needs.

  • Push for centralized IT ushers in cloud-first philosophy at U of Miami

    In this CIO Innovator Q&A, University of Miami's Deputy CIO tells how a drive for IT centralization led to a transformative cloud-first IT strategy.

  • IT Salary Survey top projects: BYOD programs in, outsourcing out in 2014

    Mobile technology is a top priority for CIOs and IT leaders in 2014, according to TechTarget's 2013 IT Salary and Careers Survey.

  • selective outsourcing

    Selective outsourcing is a targeted sourcing strategy that relies upon sending very specific functions and work off-premises while keeping other functions on-premises.

  • creative destruction

    Creative destruction is a process through which something new brings about the demise of whatever existed before it.  The term is used in a variety of areas including economics, corporate governance, product development, technology and marketing.

  • Former GM, BP CIO stresses need for CIOs to focus on business outcomes

    The former CIO at GM and BP previews the World BPO/ITO Forum in NYC and reveals what he would do differently as a CIO today … think business outcomes.

  • unsourcing

    Unsourcing is the transfer of an organization's customer service and support functions from paid employees to unpaid or low-paid online communities.

  • reshoring

    Reshoring is the practice of bringing outsourced personnel and services back to the location from which they were originally offshored. 

  • Incentive-based pricing models for your next IT outsourcing contract

    Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help.

  • A cloud hangs over CIO budgets and tech hiring

    CIOs will face more pressure to cut costs, according to the CIO survey from SIM. But the details of CIO budgets and tech hiring are complicated.

  • Strategy is the goal in business process outsourcing

    When is soccer like IT outsourcing? When it's used to explain how businesses need to create strategic value from business process outsourcing.

  • strategic sourcing

    Strategic sourcing is an approach to supply chain management that formalizes the way information is gathered and used so that an organization can leverage its consolidated purchasing power to find the best possible values in the marketplace.

  • VIEW MORE ON : Offshoring
  • Free IT templates for CIOs and technology managers

    SearchCIO rounded up free IT templates from around the Web to help technology managers organize their IT departments, projects and service offerings.

  • Free project management template examples for strategic IT planning

    These free project management template examples from around the Web provide project guidelines and strategic IT planning tools to CIOs and IT leaders.

  • Is the wearable device the next move for your enterprise?

    Will high-tech glasses and smartwatches work their way into business? Debate the enterprise implications of the wearable device Jan. 29 on Twitter.

  • #CIOChat: Technology phrases we're swearing off in 2014

    In SearchCIO's year-end tweet jam, participants shared the technology phrases they plan to banish from their IT vocabulary in 2014.

  • Project management practices: A quiz for CIOs

    Project management practices evolve as people and priorities change. As a CIO, is your knowledge of project and portfolio management up to date?

  • business plan

    A business plan is a document demonstrating the feasibility of a prospective new business and providing a roadmap for its first several years of operation. Business plans are often shared with funding agencies, potential investors and venture capitalists to obtain the funding required for a startup.

  • sunsetting

    Sunsetting, in a business context, is intentionally and gradually phasing something out. The term is often used in reference to brands, partnerships, agreements, business policies and hardware and software products, among other possibilities.

  • boil the ocean

    To boil the ocean, in a business context, is to increase the scope of a project or task until it is practically impossible to accomplish as envisioned. The tendency for project requirements or scope to steadily increase is sometimes known as feature creep or scope creep.

  • rolling forecast

    A rolling forecast is a business projection that adapts for the passage of time. If a forecast period is a year long, for example, when the first month, passes it is dropped from the forecast and the month following the final month in the forecast period is added.

  • Readers talk technological advancement, future planning, Ray Kurzweil

    In this CIO Chatter roundup, see what readers had to say about Ray Kurzweil's perspectives on technological advancement and future planning for IT.

  • CIOs assess the value of managing employee performance

    The CIO quest for skilled IT folks is escalating into an all-out talent war. Smart management of employee performance is a good place to start.

  • power user

    A power user, also called a super user, is someone whose computer skills are better than those of an organization's average end user. 

  • webinar

    A webinar is an educational, informative or instructional presentation that is made available online, usually as video or audio with slides. A webinar may take the form of an academic lecture or some other format, such as a business presentation. Because webinar attendees connect online, they can use Internet-based technologies to enhance the experience, for example, communicating through instant messaging, file sharing, whiteboard collaboration and social media sites.

  • massive open online course (MOOC)

    A massive open online course (MOOC) is a free Web-based educational offering that is designed to enable the participation of large numbers of geographically dispersed students. Although MOOCs don't always provide an academic credit, they give students a useful grounding in the subject matter and may provide necessary background for further education or certification. A MOOC may be patterned on a college or university course or may be less structured.

  • IT services management and best practices: An enterprise CIO guide

    In this Essential Guide, leaders share their IT services management triumphs -- and failures – as well as ITSM advice and best practices.

  • Chief Operating Officer (COO)

    A Chief Operating Officer (COO) is the corporate executive who oversees ongoing business operations within the company. The COO typically reports to the CEO (Chief Executive Officer).

  • Digital disruption: E2 attendees talk shifts in disruptive innovation

    Digital disruption trends come and go as quickly as the tides. In this Twitter recap, E2 conference attendees discuss disruptive innovation shifts.

  • What CIOs can learn from Facebook's success with data discovery tools

    Three hundred million photos uploaded to the site daily? Check. World's largest Hadoop cluster? Check. Data discovery in users' hands? Priceless.

  • The CIO role in cybersecurity: Advice from a former White House CIO

    Live from the Fusion CEO-CIO Symposium in Madison, Wis., SearchCIO.com gets cybersecurity advice for CIOs from former White House CIO Theresa Payton.

  • Female Boston CEO vocalizes opinion on absence of women in technology

    Pamela Goldberg, CEO at the Massachusetts Technology Collaborative, delves into issues surrounding leadership, job skills and women in technology.

  • VIEW MORE ON : Training/Certs
  • startup

    A startup is a newly formed business with particular momentum behind it based on perceived demand for its product or service. The intention of a startup is to grow rapidly. That potential is often used to secure necessary funding from investors.

  • Vertical SaaS (Software as a Service)

    Vertical SaaS describes a type of Software as a Service cloud computing solution created for a specific industry.

  • IT salary survey: Highest- and lowest-paying industries

    Our IT salary survey reveals a shakeup in the highest-paying industries, with financial services knocked off its perch on top and health care rising.

  • Organizational teamwork starts the IT innovation process

    Organizational teamwork at Volvo Construction Equipment North America is one of the engines of IT innovation. Watch as the CIO explains how it works.