Email Alerts
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nearshore outsourcing
Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than in your own country. Definition
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business technology management (BTM)
Business technology management (BTM) is a term for a group of services intended to help businesses that might not have their own information technology (IT) department. Definition
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vertical scalability
Vertical scalability is the ability to increase the capacity of existing hardware or software by adding resources - for example, adding processing power to a server to make it faster. Definition
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horizontal scalability
Horizontal scalability is the ability to connect multiple hardware or software entities, such as servers, so that they work as a single logical unit. Definition
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global information infrastructure (GII)
The global information infrastructure (GII) is the developing communications framework intended to eventually connect all telecommunications and computer networks world-wide. Definition
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Bullfighter
Bullfighter is a software application that searches documents for jargon, overworked terms, and unnecessarily complicated sentences. Definition
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employee assistance program (EAP)
An employee assistance program (EAP) is an arrangement between a corporation, academic institution or government agency and its employees that provides a variety of support programs for the employees... (Continued) Definition
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Self-service technologies help companies help themselves
Self-service technologies not only put employees and customers in control, but also reduce costs and lets workers focus on the important things. Tip
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globalization
Globalization is the tendency of businesses, technologies, or philosophies to spread throughout the world, or the process of making this happen. Definition
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With ERP, implementation is just step one
After Willamette Valley deployed its new ERP system, it discovered training employees and setting expectations were just as important as the technology. Tip