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  • value chain

    A value chain is "a string of companies working together to satisfy market demands." 

  • pure-play

    Pure-play, a term used in stock trading (especially on the Internet), refers to ownership in companies that focus on and specialize in a particular product or service area to the exclusion of other market opportunities in order to obtain a large mark... 

  • e-brokerage

    An e-brokerage is a brokerage house that allows you to buy and sell stocks and obtain investment information from its Web site. 

  • E2E (exchange-to-exchange)

    On the Internet, E2E has been used to mean exchange-to-exchange - that is, the exchange of information or transactions between Web sites that themselves serve as exchanges or brokers for goods and services between businesses. 

  • localization ( l10n)

    Localization (sometimes shortened to "l10n") is the process of adapting a product or service to a particular language, culture, and desired local "look-and-feel. 

  • out of the box

    "Out of the box" is an expression that describes nonconformal, creative thinking. 

  • shopping cart

    On a Web site that sells products or services online, the shopping cart is a common metaphor (from the original grocery store shopping cart) for the catalog or other pages where a user reads and makes selections. 

  • Gates and Ballmer pitch midmarket CIOs

    As Microsoft rolled out the red carpet in Redmond, IT executives voiced concerns that this first product roadmap for midsized businesses makes them wait until 2008 for some product deliveries. 

  • SearchCIO.com at CIO Decisions Conference, Aug. 3-4, 2005

    A roundup of articles from the CIO Decisions conference. For more articles, visit CIODecisions.com

  • VoIP right for single-site call centers

    While most of the benefits of VoIP seem to center around multiple-site call centers and remote agents, there are advantages for smaller shops, too.