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When CIOs assume, they make ... trouble?
Here's four assumptions you should never make during an IT project, brought to you by CIO Les Johnson. Column
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Kenneth Cole finds SAP a good fit
Retailer Kenneth Cole went shopping, and wound up buying SAP's NetWeaver platform to pump up its sales operations. Article
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ERP Journey: A smooth launch
Even with the best ERP product, a bad go-live event can result in lost invoices, information and customers. Fortunately, recovery is likely, unless you're the CIO. Column
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ERP Journey: Knowledge capture that sticks (unlike Silly Putty)
Silly Putty, a one-ounce orb of bouncing, malleable material of indeterminate composition, was a fad in the 1950s and 1960s. The ball of putty inside the bright red plastic egg was magical. For just a week or two's allowance, we could buy the leading... Column
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ERP at work: Preparing for takeoff, one little bang at a time
If our estimates hold, we will complete our ERP project 18 months after we started searching for a new system. We chose carefully, after negotiating for six months. The contract is signed, the celebratory meal is a pleasant, high-calorie memory, and ... Column
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Negotiating more than 'the bare necessities'
Recently I had the opportunity to practice spontaneous negotiation during my annual fishing trip to Alaska. It seems that a local and I had been planning to fish the same stretch of river at the same time. While sure of my legal position, thanks to t... Column
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ERP Journey: Stop the train
An ERP project reaches a critical point: deciding on a vendor. Column
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ERP vendor vetting: On and off the road
Someone once said, "You are never as well fed as when you're an ERP prospect," and I have the increased waistline to prove it. I feel like the fatted calf. Column
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ERP: The beginning
Editor's Note: Selecting an ERP system is one of the most challenging projects a CIO performs. Les Johnson, CIO at a western wholesale electrical distributor, is going through that process. In this and the coming months, Les will chronicle his jou... Column
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Five things you should know about BI tools
Most executives understand the benefits of rolling out business intelligence (BI) to all workers in the enterprise. But they may not be prepared for a common set of problems that almost all BI projects bring. Column