Domestic outsourcing News
February 29, 2016
What's happening in the IT and business processing outsourcing industry? Here's the 2016 outlook from the ITO-BPO pros at global law firm Mayer Brown.
June 15, 2015
Andy Wasser of Carnegie Mellon says robotic process automation is not a big-bang technology, but its implications for BPO/ITO are huge.
April 17, 2012
There are many places where it would be easy for a CISO assessing cloud computing security to just say no. But there are big benefits to saying yes.
April 12, 2012
Internal and external pressures to adopt cloud solutions should be tempered by careful planning and the ability to say no.
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Labor arbitrage is the practice of making use of the least costly labor for producing products or goods. Continue Reading
Digital labor is work performed by robotic automation technology. Continue Reading
Despite reams of advice on how to write a good IT outsourcing contract, ITO expert Andy Sealock 'still sees terrible deals all over the place.' Here's how to do it right. Continue Reading
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CIOs don't sign on to large IT outsourcing deals expecting them to go bad, so what accounts for the high failure rates? Andy Sealock offers a game plan for de-risking your deal. Continue Reading
When it comes to the enterprise data center of the future, past is probably not prologue, says SearchCIO columnist Harvey Koeppel. He offers five tips to prepare for the great data center unknown. Continue Reading
A former CIO and author lays out the blueprint for how to disrupt old-school IT. Continue Reading
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The best ITO deals need tweaking as time goes on. Good governance ensures that you and your IT outsourcing provider are on the same page. Continue Reading
CIOs must be well-versed in IT outsourcing management considerations to succeed in today's business climate. Review recent coverage and take our quiz. Continue Reading
Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help. Continue Reading
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SaaS applications are helping the hair restoration provider cut maintenance costs, consolidate applications and centralize data for business intelligence. Continue Reading
IT outsourcing in 2009 ebbed and flowed with the economic recession. What lessons did enterprise CIOs learn that they will carry into their IT outsourcing plans in 2010 and beyond? Continue Reading
Insourcing your IT application development and management can bring you closer to your mission-critical applications and data. Learn how to bring application work back in-house. Continue Reading