As cloud usage expands, SLAs more important than ever

The growing use of cloud technology doesn't dilute the importance of SLAs. IT leaders and analysts assert they may be more important than ever.
Incentive pricing models for IT outsourcing contracts

Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help.
Eliminating change management process chokeholds

Learn which aspects of the change management process cause bottlenecks, as well as ways to get around them.
CIOs need to work on vendor relationship management

CIOs are adept at managing vendor contracts. What they tend to have trouble with is vendor relationship management. Find out why.

Contract negotiations and legal issues

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The art of the deal: Tips on negotiating with IT vendors

Learn how one CIO negotiated a huge break on a wireless network, and more best practices for dealing with IT vendors. Tip

Compliance
- Video: Cyberthreats, modern tech influencing risk management processes
  
  As both cyberthreats and technology increase in sophistication, businesses must reexamine their organization-wide risk management processes.
- The impact of cloud and social media on risk management strategies
  
  More organizations are incorporating the cloud and social media into business processes, changing enterprises’ risk management strategies.
- Q&A: The future of e-discovery technology as data processes evolve
  
  Information governance expert Jeffrey Ritter discusses how technology for e-discovery evolved, and how it influences data processes and management.
Health IT
- CIO discusses making analytics systems more meaningful
  
  With payment reform just around the corner, many providers are looking to implement analytics systems.
- Supply chain automation supports cost reduction, quality improvement
  
  Supply chain automation can help providers make it through payment reform, as well as improve care quality and efficiency.
- Challenges, opportunities of HIE development: Insights from MAeHC
  
  The Massachusetts eHealth Collaborative suffered a data breach in 2010. Read this Q&A to find out how that incident changed their encryption policy.
searchCIO-Midmarket
- McGraw-Hill Construction CIO sees future in the 'Internet of Things'
  
  McGraw-Hill Construction CIO and IT Leadership Awards finalist Isaac Sacolick shares his views on leadership qualities and the 'Internet of Things.'
- Small-business cybersecurity: Mitigating employee and customer threats
  
  Small-business cybersecurity programs often hinge on how organizations prepare for -- and respond to -- employee and customer threats.
- CIO pushes for public fiber optic network, saving taxpayers millions
  
  Doing the math on own vs. rent, a CIO galvanizes the community to build its own fiber optic network, saving taxpayers $10 million over 10 years.
Cloud computing
- Interest in private clouds grows as market matures
  
  Growing interest in private clouds reflects an improved understanding of cloud computing among IT pros, experts say.
- Building a cloud ecosystem with open source software
  
  The open source community fosters innovation in the name of cloud. OW2's Cédric Thomas talks of 'coopitition' and the open source cloud revolution.
- Sequestration stymies federal government cloud ambitions
  
  The federal government is under mandates to consolidate data centers and deliver IT as a Service, but sequestration makes this easier said than done.
Mobile Computing
- Bringing BYOD to your enterprise
  
  Bring your own device (BYOD) can be a boon for both employees and enterprises, but clear policies and management tools are needed.
- Meeting technical requirements for mobile health care deployments
  
  IT departments deploying mobile health care solutions must ensure that using mobile devices in health care settings doesn't violate federal laws or compromise security.
- Making the call: Distributed antenna systems and in-building wireless
  
  Distributed antenna systems and in-building wireless solutions are two options to improve wireless cellular coverage within an enterprise facility.
Data Center
- Data center modernization starts with cloud, SDN and virtualization
  
  Some of the technologies driving data center modernization include cloud computing, flash storage, virtualization and software-defined networking.
- Data center technologies evolve to meet tomorrow's computing demands
  
  VMware's upcoming public cloud and AMD's 64-bit ARM servers are technologies for the data center that exemplify the changes in the IT industry.
- New data center cooling strategies to improve efficiency, lower costs
  
  Stagnant strategies for data center cooling will keep energy bills climbing ever higher, but a more modern approach can bring them back down to earth.

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