Email Alerts
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Indian BPO providers tighten data security
Indian BPO providers working to protect their reputations and customer data have issued workplace security rules tighter than most in the U.S. Article | 08 Nov 2005
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Deutsche Bank looks offshore jobs to Russia
A Deutsche Bank executive sings the praises of outsourcing jobs to Russia rather than India. Article | 01 Nov 2005
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Russia's no-frills outsourcing strategy
Russia is gaining respect in the global outsourcing market by offering customers real-world expectations. Article | 05 Jul 2005
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Offshoring has long way to go
A new report from Forrester shows that offshore outsourcing is in the hands of the few and the conflicted. Article | 02 Jun 2005
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Get ready to negotiate outsourcing (again)
A recent Gartner survey of 200 executives from large and midsized companies shows that 80% of all outsourcing deals will be renegotiated – 15% within the first year. News | 03 May 2005
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Five ways to make your offshore outsourcing relationship work
Going offshore for applications development work and business process services is no longer a question of whether, but rather a question of how and when. Column | 26 Apr 2005
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Costco shops for right outsourcing contract
The senior-ranking IT executive at Costco Wholesale Corp. got a real deal on outsourcing and empowered his IT staff members by allowing them to buy into it -- or not. Article | 18 Apr 2005
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Outsourcing deals needs strong Rx, Gartner cautions
The Gartner Outsourcing Summit 2005 is full of sickly statistics -- and warnings against signing contracts without getting second opinions. Article | 03 Apr 2005
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Managing outsourcing contracts of all sizes
From internal buy-in to external politics, managing your outsourcing contract requires diplomacy and a clear vision. News | 22 Feb 2005
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13 steps to successfully managing your offshore outsourcing supplier
More than half of offshore deals wash up on the shores of failure. David Foote offers up a baker's dozen tips for ensuring success over there. Article | 31 Aug 2004