Contract negotiations and legal issues

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  • Outsourcing to India: Smaller firms good bet

    As the top-tier Indian outsourcing companies continue their march to maturity, smaller clients should consider -- with all due care -- midtier providers, Forrester Research says. 

  • Oracle/SAP lawsuit fuels third-party maintenance argument

    The care and feeding of business software is a touchy topic. Now, a high-profile lawsuit forces the software maintenance issue to raise its ugly head -- again. 

  • PwC study: Majority of top executives bullish on outsourcing

    Outsourcing, warts and all, is an "essential business practice" for CEOs, according to a new study from PricewaterhouseCoopers. 

  • Information is king during vendor negotiations with Oracle

    GotVMail CTO David Hauser can't show you the money, but his message is clear: Don't even think about negotiating a major upgrade with a big software vendor without experts at your side. 

  • What you don't know about SaaS

    Will software delivered via the Net integrate with your systems? Is the new breed of SaaS providers reliable? Does hosted software truly save you money? The answers might surprise you. 

  • Microsoft targets enterprise with branch office software bundle

    Microsoft is readying another branch office software bundle, this time for the enterprise branches. The SKU offers full-strength Windows Server 2003 R2. 

  • Playing hardball with your vendor

    As the economy picks up, vendors are becoming more brazen, changing terms and using contract loopholes to walk away from small deals to land the big fish. An IT attorney gives midmarket CIOs a primer on how to level the playing field at the negotiati... 

  • Offshore contracts: The finer the print, the better

    Off the shelf might be just fine for IT services, but offshore contracts should be custom-made. Gartner offers tips for "contracting effectively in a globally sourced world." 

  • Buyers should beware in BI negotiations

    Business intelligence platforms are complex, expensive purchases. A Gartner analyst offers helpful tips for getting the most for your money and avoiding hidden costs down the road. 

  • Changes in outsourcing landscape could aid CIOs

    Experts are predicting a shake-up in the outsourcing market, as contracts worth billions come up for renewal.