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How Virginia's new CIO is fixing the state's IT outsourcing problems
Virginia's CIO explains steps being taken to improve oversight and performance of the state's $2 billion IT outsourcing deal, which has been beset by delays and other problems. Article | 03 Nov 2009
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How to build IT innovation, flexibility into your IT outsourcing deals
Learn how to draw IT innovation from your IT outsourcing vendors and structure your contracts to cover new technology models like cloud and SaaS. Article | 20 Oct 2009
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Why IT can be OK with users managing their own SaaS services contracts
The road to creating and managing IT outsourcing contracts is a long and winding one – especially when business users start procuring their own services, such as applications via Software as a Service, or SaaS. News | 09 Oct 2009
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Failure to track virtualization licensing terms can cost you
How are vendors counting licenses under the virtualization model? Our blogger explains why you should look into your virtualization licensing terms -- or be ready to pay some hefty fees. News | 20 Aug 2009
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Virtualization licensing terms: A call to arms
There is clearly still a lot of confusion out there surrounding virtualization licensing terms. Our blogger dives into the issue. News | 13 Aug 2009
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Beware these risks of cloud computing, from no SLAs to vendor lock-in
In their rush to get services on the market, cloud computing providers are leaving quite a few gaps when it comes to contracts and accountability. Here's what to watch out for. Article | 06 Aug 2009
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Solid governance model key to IT outsourcing contract success
A solid governance model and a relationship-minded manager are crucial to the success of an IT outsourcing contract. Here's what to look for. Article | 30 Jun 2009
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Internet traffic overload: What does it mean for cloud computing services?
Cloud computing services have felt the strain of recent news events. Our blogger wonders: Should customers ask how providers will handle such traffic surges? News | 29 Jun 2009
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Addressing compliance requirements in cloud computing contracts
As CIOs look to cloud computing for data backup and storage, compliance requirements must be spelled out and met -- or the data brought back down to earth. Article | 11 Jun 2009
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CIOs adjust terms of IT outsourcing contracts to get lower prices
As companies with IT outsourcing contracts look to take advantage of price drops, they find renegotiations may include reduced service levels. Gartner and others weigh in. Article | 31 Mar 2009