Home
Topics
Enterprise IT and business management
Contract negotiations and legal issues

As cloud usage expands, SLAs more important than ever

The growing use of cloud technology doesn't dilute the importance of SLAs. IT leaders and analysts assert they may be more important than ever.
Incentive pricing models for IT outsourcing contracts

Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help.
Eliminating change management process chokeholds

Learn which aspects of the change management process cause bottlenecks, as well as ways to get around them.
CIOs need to work on vendor relationship management

CIOs are adept at managing vendor contracts. What they tend to have trouble with is vendor relationship management. Find out why.

Contract negotiations and legal issues

Email Alerts

Register now to receive SearchCIO.com-related news, tips and more, delivered to your inbox.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

What's the difference between SLO and SLA?

What's the difference between SLO and SLA? Ask the Expert
Won't governing existing SLAs offend our service providers?

My company has outsourcing contracts in place with multiple service providers. If we were to invest in a solution to help "govern" the SLAs that we already have in place, won't our service providers take offense that we don't "trust" the reports that... Ask the Expert
What should go into an SLA?

You mentioned in your blog that service-level agreements were on the rise and even gave some instances in which companies may have them and benefit from them, but what should go into a service-level agreement? Is it just "here's what you have to deli... Ask the Expert
What's the difference between an outsourcing agreement and a service-level agreement?

What's the difference between an outsourcing agreement and a service-level agreement? If they are different, what are the defining elements of each? Ask the Expert

More from Related TechTarget Sites

Compliance
Health IT
CIO-Midmarket
Cloud computing
Mobile Computing
Data Center

Compliance
- The impact of cloud and social media on risk management strategies
  
  More organizations are incorporating the cloud and social media into business processes, changing enterprises’ risk management strategies.
- Q&A: The future of e-discovery technology as data processes evolve
  
  Information governance expert Jeffrey Ritter discusses how technology for e-discovery evolved, and how it influences data processes and management.
- MetricStream and CipherCloud announce new cloud security platforms
  
  In this Product Spotlight, learn about two new security platforms from vendors CipherCloud and MetricStream.
Health IT
- Supply chain automation supports cost reduction, quality improvement
  
  Supply chain automation can help providers make it through payment reform, as well as improve care quality and efficiency.
- Challenges, opportunities of HIE development: Insights from MAeHC
  
  The Massachusetts eHealth Collaborative suffered a data breach in 2010. Read this Q&A to find out how that incident changed their encryption policy.
- Omnibus rule and business associate compliance: Q&A part 2
  
  In the second part of a Q&A, Micky Tripathi shares advice on how to monitor business associates and maintain HIPAA omnibus compliance.
searchCIO-Midmarket
- McGraw-Hill Construction CIO sees future in the 'Internet of Things'
  
  McGraw-Hill Construction CIO and IT Leadership Awards finalist Isaac Sacolick shares his views on leadership qualities and the 'Internet of Things.'
- Small-business cybersecurity: Mitigating employee and customer threats
  
  Small-business cybersecurity programs often hinge on how organizations prepare for -- and respond to -- employee and customer threats.
- CIO pushes for public fiber optic network, saving taxpayers millions
  
  Doing the math on own vs. rent, a CIO galvanizes the community to build its own fiber optic network, saving taxpayers $10 million over 10 years.
Cloud computing
- Building a cloud ecosystem with open source software
  
  The open source community fosters innovation in the name of cloud. OW2's Cédric Thomas talks of 'coopitition' and the open source cloud revolution.
- Sequestration stymies federal government cloud ambitions
  
  The federal government is under mandates to consolidate data centers and deliver IT as a Service, but sequestration makes this easier said than done.
- VMware charges into public cloud IaaS fray as Dell exits
  
  Dell will discontinue its OpenStack and VMware vCloud-based public cloud offerings as VMware delivers its vCloud IaaS.
Mobile Computing
- Bringing BYOD to your enterprise
  
  Bring your own device (BYOD) can be a boon for both employees and enterprises, but clear policies and management tools are needed.
- Meeting technical requirements for mobile health care deployments
  
  IT departments deploying mobile health care solutions must ensure that using mobile devices in health care settings doesn't violate federal laws or compromise security.
- Making the call: Distributed antenna systems and in-building wireless
  
  Distributed antenna systems and in-building wireless solutions are two options to improve wireless cellular coverage within an enterprise facility.
Data Center
- Data center technologies evolve to meet tomorrow's computing demands
  
  VMware's upcoming public cloud and AMD's 64-bit ARM servers are technologies for the data center that exemplify the changes in the IT industry.
- New data center cooling strategies to improve efficiency, lower costs
  
  Stagnant strategies for data center cooling will keep energy bills climbing ever higher, but a more modern approach can bring them back down to earth.
- Converged systems usher in data center transformation
  
  The rise of converged systems has brought a new level of manageability to the data center, but these integrated offerings have a few drawbacks.

All Rights Reserved,Copyright 2007 - 2013, TechTarget