As cloud usage expands, SLAs more important than ever

The growing use of cloud technology doesn't dilute the importance of SLAs. IT leaders and analysts assert they may be more important than ever.
Incentive pricing models for IT outsourcing contracts

Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help.
Eliminating change management process chokeholds

Learn which aspects of the change management process cause bottlenecks, as well as ways to get around them.
CIOs need to work on vendor relationship management

CIOs are adept at managing vendor contracts. What they tend to have trouble with is vendor relationship management. Find out why.

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human resource management (HRM)

Human resource management (HRM) is the area of administrative focus dealing with an organization’s employees. HRM is sometimes referred to simply as human resources (HR). Definition

Compliance
- Video: The keys to identifying risk management metrics
  
  Risk management metrics are hard to come by, making it difficult to determine ROI. In this video, learn tips to measure ERM process effectiveness.
- Data discovery tools, processes valuable to information management
  
  New and emerging data discovery tools and processes are proving that they can provide benefits to business areas besides the legal department.
- #Compliance: NSA program sparks discussion on online privacy issues
  
  An NSA program's surveillance activities are leading to discussions on online privacy issues and widely varying opinions on where to draw the line.
Health IT
- Healthcare BYOD: Tips for point-of-care mobile device implementations
  
  Mobile connectivity can benefit patient care, though it presents security risks. Read how the right BYOD strategy can support mHealth.
- EHR vendor selection doesn't always go well: Many rip and replace
  
  Nearly one-third of healthcare facilities are choosing a new EHR vendor only four years into the HITECH Act.
- Vendors crack the code on how to head off future EHR regulations
  
  Vendors may stave off stricter EHR regulations with the development of two new vendor codes of conduct.
searchCIO-Midmarket
- Uphold SMB data security standards with psychology and rewards
  
  IT executives at smaller companies can follow governmental examples to leverage psychological persuasion for rock solid data security standards.
- Can you increase productivity with a personal-device-driven workforce?
  
  Can personal device use at work actually increase productivity among your staff? Tweet jammers discuss BYOD and mobile productivity in this recap.
- Mobile security threats a consequence of BYOD? Tweet jammers talk risk
  
  Employees using personal devices on the job could create mobile security threats -- and nightmares -- for CIOs. Learn more in this tweet jam recap.
Cloud computing
- PaaS market heats up with Red Hat OpenShift, Savvis AppFog buy
  
  PaaS made headlines last week, but it's still difficult to gauge the true level of interest in Platform as a Service in the enterprise world.
- IBM, Salesforce deals usher in cloud consolidation era
  
  IBM's SoftLayer buy is getting mixed reviews from IT pros, but everyone agrees that it's an example of the consolidation phase of the cloud bubble.
- U.S. defense agencies' cloud transition yields better intelligence
  
  A cloud migration seems daunting but the effort is worthwhile; U.S. defense agencies say their cloud move led to better military intelligence.
Mobile Computing
- Bringing BYOD to your enterprise
  
  Bring your own device (BYOD) can be a boon for both employees and enterprises, but clear policies and management tools are needed.
- Meeting technical requirements for mobile health care deployments
  
  IT departments deploying mobile health care solutions must ensure that using mobile devices in health care settings doesn't violate federal laws or compromise security.
- Making the call: Distributed antenna systems and in-building wireless
  
  Distributed antenna systems and in-building wireless solutions are two options to improve wireless cellular coverage within an enterprise facility.
Data Center
- Battery monitoring service prevents outages, extends battery life
  
  The latest backup battery monitoring services can prevent outages and extend battery life. Plus, they take power monitoring off IT's task list.
- Red Hat Open Hybrid Cloud aids private, public cloud management
  
  Hardware, virtualization, public and private cloud are all converging and need to be managed as one environment. Enter Red Hat's Open Hybrid Cloud.
- Mainframe modernization takes on urgency
  
  A Red Hat Summit talk on database and mainframe modernization highlights urgency, need for agility in enterprise development teams.

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