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Why IT can be OK with users managing their own SaaS services contracts
The road to creating and managing IT outsourcing contracts is a long and winding one – especially when business users start procuring their own services, such as applications via Software as a Service, or SaaS. News
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Failure to track virtualization licensing terms can cost you
How are vendors counting licenses under the virtualization model? Our blogger explains why you should look into your virtualization licensing terms -- or be ready to pay some hefty fees. News
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Virtualization licensing terms: A call to arms
There is clearly still a lot of confusion out there surrounding virtualization licensing terms. Our blogger dives into the issue. News
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Beware these risks of cloud computing, from no SLAs to vendor lock-in
In their rush to get services on the market, cloud computing providers are leaving quite a few gaps when it comes to contracts and accountability. Here's what to watch out for. Article
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Solid governance model key to IT outsourcing contract success
A solid governance model and a relationship-minded manager are crucial to the success of an IT outsourcing contract. Here's what to look for. Article
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Internet traffic overload: What does it mean for cloud computing services?
Cloud computing services have felt the strain of recent news events. Our blogger wonders: Should customers ask how providers will handle such traffic surges? News
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Addressing compliance requirements in cloud computing contracts
As CIOs look to cloud computing for data backup and storage, compliance requirements must be spelled out and met -- or the data brought back down to earth. Article
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CIOs adjust terms of IT outsourcing contracts to get lower prices
As companies with IT outsourcing contracts look to take advantage of price drops, they find renegotiations may include reduced service levels. Gartner and others weigh in. Article
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Cost reduction tips for your strategic sourcing contracts
CIOs should revisit their strategic sourcing contracts and work closely with their suppliers to analyze current spending and achieve maximum cost reductions. Tip
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IT outsourcing contracts: Get the most from providers during recession
In slow economic times, organizations in the past have turned to IT outsourcing providers to cut costs. But that model may no longer hold true as IT leaders are asked to cut deep -- way deep -- during the economic recession. Article