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Time to lay down the cloud computing law for uptime
Experts lament the lack of cloud computing law covering the financial remuneration of unexpected downtime, while some cloud providers innovate with money-back guarantees. Article
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Enterprise adoption of the public cloud hinges on liability policies
People compare public cloud computing to the Wild West, but it's only a matter of time before law and order reign through liability policies. News
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A new due diligence checklist for your next software license agreement
A typical due diligence checklist might not be enough to prepare you to negotiate your next software license agreement. Our expert offers a few items you may want to add. The Real Niel
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IT service provider consolidation tips: A CIO talks vendor management
IT service provider consolidation can simplify enterprise IT vendor-management strategies, says our CIO columnist. Learn how to categorize IT services and ace vendor consolidation. The Real Niel
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A dozen danger signs that your outsourcing contract is on the rocks
Outsourcing contract renegotiations were up sharply last year. Most of that activity focused on cost cuts, which spells trouble. Experts offer advice, in the first of two articles. Article
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IT outsourcing in 2009 and beyond: Lessons learned for the new year
IT outsourcing in 2009 ebbed and flowed with the economic recession. What lessons did enterprise CIOs learn that they will carry into their IT outsourcing plans in 2010 and beyond? Tip
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Free IT outsourcing templates: SLAs, RFPs and more
CIOs pursuing IT outsourcing deals can benefit from templates spelling out SLA and RFP best practices. Get links to some free IT outsourcing templates. Article
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How Virginia's new CIO is fixing the state's IT outsourcing problems
Virginia's CIO explains steps being taken to improve oversight and performance of the state's $2 billion IT outsourcing deal, which has been beset by delays and other problems. Article
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Botched IT outsourcing contract shows need for governance, SLAs
Virginia's $2 billion IT outsourcing contract has gone awry, with service interruptions and missed deadlines. Find out what lessons were learned on IT governance and clear SLAs. Tip
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How to build IT innovation, flexibility into your IT outsourcing deals
Learn how to draw IT innovation from your IT outsourcing vendors and structure your contracts to cover new technology models like cloud and SaaS. Article