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Contract negotiations and legal issues News
August 15, 2014
Crafting a specific, clearly defined cloud contract with your provider is crucial to staving off security problems and SLA breaches. In this tweet jam recap, participants shared tips on how to best communicate needs to cloud providers.
November 14, 2012
The growing use of cloud technology doesn't dilute the importance of SLAs. IT leaders and analysts assert they may be more important than ever.
December 20, 2011
A new bill limiting overtime pay for IT workers has provoked vehement opposition from rank-and-file IT workers -- and could pose problems for CIOs.
November 14, 2011
CIOs are adept at managing vendor contracts. What they tend to have trouble with is vendor relationship management. Find out why.
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Fruit of the poisonous tree is a legal doctrine according to which any secondary evidence obtained from a source accessed through through illicit means is inadmissible in court. Examples of such sources include evidence gained through a coercive ... Continue Reading
A software license is a document that provides legally binding guidelines on the use and distribution of software. Continue Reading
Sunsetting, in a business context, is intentionally and gradually phasing something out. The term is often used in reference to brands, partnerships, agreements, business policies and hardware and software products, among other possibilities. Continue Reading
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It can be difficult to navigate cloud contracts. There are laws to abide by, SLAs, subcontractors and more. Where to start? One lawyer lays out the six basic issues he vets when he reviews cloud contracts with his clients. Continue Reading
Is your IT service provider management strategy sufficient to tackle the cloud, SaaS and other vendor-dependent technologies? Review our recent CIO coverage and take our quiz to find out. Continue Reading
Cloud governance requires a savvy touch. Find out how to balance the rewards and risks of ad hoc cloud purchases. Continue Reading
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Forrester's Andy Bartels spells out the reasons CIOs remain central to tech budgets, starting with the reality that CMOs don't want to go it alone. Continue Reading
Andrew Bartels is a principal analyst serving CIOs at Forrester Research. He focuses on the long-term business impact of information technology. Continue Reading
Looking to add oomph to your standard IT outsourcing contract? Here are three incentive-based pricing models that might help. Continue Reading
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Learn which aspects of the change management process cause bottlenecks, as well as ways to get around them. Continue Reading
Great CIOs live and die by the request for proposal (RFP), but sometimes knowing where to begin is a nightmare. We've gathered some RFP examples to start your project fast. Continue Reading
When an outsourcing partner messes up your agreed services, what's the next step? Expert Jonathan Hassell offers advice about keeping the ship afloat. Continue Reading