• embedded IT

    Embedded IT is the process of inserting information technology staff and expertise into other business units in order to quickly and more effectively identify and pursue new business opportunities ...

  • two-speed IT

    Two-speed IT is the concept that strategic planning for an IT department should include a fast track that allows some projects to be implemented quickly.

  • Prescriptive analytics: Is an optimized future within our grasp?

    Prescriptive analytics promises to not just identify what might happen next but actually give us the RX for optimizing those outcomes. Is it for real?

  • Chief Digital Officer (CDO)

    A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and appli...

Business process management

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  • business process automation (BPA)

    Business process automation (BPA) is the technology-enabled automation of activities or services that accomplish a specific function or workflow. 

  • business process transformation

    Business process transformation (BPT) is an effort to significantly improve the actions required to accomplish an organizational goal. 

  • work breakdown structure (WBS)

    A work breakdown structure (WBS) is a chart in which the critical work elements, called tasks, of a project are illustrated to portray their relationships to each other and to the project as a whole... (Continued) 

  • Project Management Office (PMO)

    PMO (Project Management Office) is a group or department within a business, agency, or enterprise that defines and maintains standards for project management within the organization... (Continued) 

  • gap analysis

    A gap is sometimes spoken of as "the space between where we are and where we want to be." A gap analysis is undertaken as a way to bridge that space. It provides a foundation for measuring the investment of time, money and human resources that's requ... 

  • business process management (BPM)

    Business process management (BPM) is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. 

  • emotional intelligence (EI)

    Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior... (Continued) 

  • 99.999 (Five nines or Five 9s)

    In computers, 99.999 (often called "five 9s") refers to a desired percentage of availability of a given computer system. 

  • AI (Artificial Intelligence)

    AI (pronounced AYE-EYE) or artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. 

  • B2C (Business2Consumer or Business-to-Consumer)

    B2C is short for business-to-consumer, or the retailing part of e-commerce on the Internet.