• embedded IT

    Embedded IT is the process of inserting information technology staff and expertise into other business units in order to quickly and more effectively identify and pursue new business opportunities ...

  • two-speed IT

    Two-speed IT is the concept that strategic planning for an IT department should include a fast track that allows some projects to be implemented quickly.

  • Prescriptive analytics: Is an optimized future within our grasp?

    Prescriptive analytics promises to not just identify what might happen next but actually give us the RX for optimizing those outcomes. Is it for real?

  • Chief Digital Officer (CDO)

    A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and appli...

Business process management

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  • DMADV

    DMADV is a process defined by Motorola as part of their Six Sigma management philosophy. DMADV is applied to new processes to make sure that they achieve Six Sigma quality. 

  • DMAIC (define, measure, analyze, improve, control)

    DMAIC (define, measure, analyze, improve, control) is Six Sigma tool for improving an existing process. DMAIC, which is pronounced "de-may-ick," is used to regain control when a process fails to produce high quality results. 

  • SIPOC diagram (suppliers, inputs, process, outputs, customers)

    SIPOC (suppliers, inputs, process, outputs, customers) is a visual tool for documenting a business process from beginning to end. 

  • business integration

    Business integration is a strategy wherein the goal is not only to sync IT and business cultures and objectives, but also to assimilate technology into business strategy and goals. 

  • business process professional

    A business process professional is a person whose job is involves using business process management (BPM) technologies and techniques to enable the continuous improvement, optimization and transformation of an organization’s business processes. 

  • IT automation

    IT automation is the linking of disparate systems and software in such a way that they become self-acting or self-regulating.  

  • IT project management

    IT project management is the process of planning, organizing and delineating responsibility for the completion of organizations' specific information technology goals. 

  • IT transformation

    IT transformation is a complete overhaul of an organization's information technology (IT) systems. 

  • PPM (project and portfolio management)

    PPM (project and portfolio management) is a methodology used to prioritize IT projects based on cost, benefits and use of resources to achieve business goals. 

  • extended enterprise

    Extended enterprise is the concept that a company does not operate in isolation because its success is dependent upon a network of partner relationships.