• two-speed IT

    Two-speed IT is the concept that strategic planning for an IT department should include a fast track that allows some projects to be implemented quickly.

  • Prescriptive analytics: Is an optimized future within our grasp?

    Prescriptive analytics promises to not just identify what might happen next but actually give us the RX for optimizing those outcomes. Is it for real?

  • Chief Digital Officer (CDO)

    A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and appli...

  • change management strategy

    A change management strategy is a systematic approach to making adjustments to the application of a set of tools, processes or skills during a project or initiative.

Business process management

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  • SRI International (SRI)

    SRI International (SRI), founded as Stanford Research Institute International, is an independent, non-profit research institute headquartered in Menlo Park, California. SRI International specializes in conducting client-sponsored research and develop... 

  • IT elasticity

    IT elasticity is the ability to adapt an IT infrastructure to seamless changes without hindering or jeopardizing stability, performance, security, governance or compliance protocols. 

  • Nexus of Forces

    The nexus of forces is a concept developed by consultancy Gartner Inc. that describes how the convergence and mutual strengthening of social media, mobility, cloud computing and information patterns are creating new business opportunities. 

  • holistic (holistic technology)

    Holistic (holistic technology) is a concept concerned with treatment of entire systems, rather than the analysis, treatment or segmentation of parts of those systems. 

  • business process visibility

    Business process visibility, also called process visibility, is the ability to accurately and completely view the processes, transactions and other activities operating within an enterprise.  

  • human-centric BPM

    Human-centric business process management is an approach to BPM  that considers human skills and activities first and uses automated functions to support them. Most BPM suites include human-centric BPM features. 

  • process-centric BPM

    Process-centric business process management is a holistic approach to BPM that centers on processes themselves, rather than individual  components such as  documents, workflow or people.   

  • Chief Operating Officer (COO)

    A Chief Operating Officer (COO) is the corporate executive who oversees ongoing business operations within the company. The COO typically reports to the CEO (Chief Executive Officer). 

  • group think

    Group think (also spelled groupthink) is a phenomenon that occurs when group's need for consensus supercedes the judgment of individual group members. 

  • DMADV

    DMADV is a process defined by Motorola as part of their Six Sigma management philosophy. DMADV is applied to new processes to make sure that they achieve Six Sigma quality.