Business process management

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  • business process transformation

    Business process transformation (BPT) is an effort to significantly improve the actions required to accomplish an organizational goal.  Definition

  • work breakdown structure (WBS)

    A work breakdown structure (WBS) is a chart in which the critical work elements, called tasks, of a project are illustrated to portray their relationships to each other and to the project as a whole... (Continued)  Definition

  • Project Management Office (PMO)

    PMO (Project Management Office) is a group or department within a business, agency, or enterprise that defines and maintains standards for project management within the organization... (Continued)  Definition

  • business process management (BPM)

    Business process management (BPM) is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment.  Definition

  • emotional intelligence (EI)

    Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior... (Continued)  Definition

  • 99.999 (Five nines or Five 9s)

    In computers, 99.999 (often called "five 9s") refers to a desired percentage of availability of a given computer system.  Definition

  • AI (Artificial Intelligence)

    AI (pronounced AYE-EYE) or artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.  Definition

  • B2C (Business2Consumer or Business-to-Consumer)

    B2C is short for business-to-consumer, or the retailing part of e-commerce on the Internet.  Definition

  • B2E (Business2Employee or Business-to-Employee)

    B2E is business-to-employee, an approach in which the focus of business is the employee, rather than the consumer (as it is in business-to-consumer, or B2C) or other businesses (as it is in business-to-business, or B2B).  Definition

  • ebXML (electronic business xml)

    ebXML (Electronic Business XML) is a project to use the Extensible Markup Language (XML) to standardize the secure exchange of business data.  Definition

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