Email Alerts
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Expedia's quest for IT process excellence
Expedia's IT infrastructure VP lays out her plan to build a reliable and predictive IT services organization, starting with IT process excellence. CIO Innovators
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From technology integration to efficiency optimization at Wells Fargo
The head of Wells Fargo's technology integration team shares lessons the group has learned and what Wells Fargo and Wachovia are working on next. CIO Innovators
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The best BPM implementations focus on keeping things simple
Business process management tools often are designed to compensate for overly complex processes. Learn to strip BPM down to manageable constituents. The Real Niel
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ITIL and ITSM program guide for enterprise CIOs
CIO Briefing
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business process transformation
Business process transformation (BPT) is an effort to significantly improve the actions required to accomplish an organizational goal. Definition
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The IT organization of the future: An enterprise within an enterprise
The IT organization of the future is shifting to become not only a business but also a part of an integrated business services organization. News
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The push is on for IT cost transparency
CIOs are under pressure as never before to achieve IT cost transparency. One CIO finds his way with technology business management software. News
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work breakdown structure (WBS)
A work breakdown structure (WBS) is a chart in which the critical work elements, called tasks, of a project are illustrated to portray their relationships to each other and to the project as a whole... (Continued) Definition
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An innovation management approach where ideas don't go to die
Roy Rosin, Intuit's innovation leader, shares his best practices for sustaining innovation management, serial disruption and a culture of innovation. CIO Innovators
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Codelco CIO transforms business with business process automation
Marco Antonio Orellana Silva, Codelco-Chile's CIO, explains how business process automation is changing how the mining company operates. CIO Innovators