Business process management

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  • clean room technique (clean room design)

    The clean room technique is a process in which a new product is developed by reverse engineering an existing product, and then the new product is designed in such a way that patent or copyright infringement is avoided. 

  • bundling

    In purchasing, bundling is the practice of marketing two or more products or services in a single package with one price. 

  • When it comes to the BPO market, buyer beware

    A dynamic business process outsourcing market means that CIOs have to be careful they don't get shortchanged. 

  • Internet Advertising Bureau (IAB)

    The IAB (Internet Advertising Bureau) is an organization that fosters the growth of advertising on the Internet. 

  • e-business (electronic business)

    E-business (electronic business), derived from such terms as "e-mail" and "e-commerce," is the conduct of business on the Internet, not only buying and selling but also servicing customers and collaborating with business partners. 

  • enterprise relationship management (ERM)

    Enterprise relationship management (ERM) is software that analyzes data it has about its customers to develop a better understanding of the customer and how the customer is using its products and services. 

  • Broadvision

    BroadVision makes sophisticated e-commerce software for companies who want to sell and service products over the Web.