Business process management

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  • infrastructure management (IM)

    For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness.  Definition

  • SKIL Bill (Securing Knowledge, Innovation and Leadership Act)

    The Securing Knowledge, Innovation and Leadership Act, also called the SKIL Bill, was introduced in 2006 by the United States (U.S.) Congress with the intent of encouraging the immigration of people with certain professional skills into the U.S... (C...  Definition

  • BPM mind shift drives innovation

    Great innovation often fails because of poor execution. But experts say BPM may be the key to staying the course.  Article

  • ISO 20000

    ISO 20000 is a global standard that describes the requirements for an information technology service management (ISM) system. While ISO 20000 was developed to mirror the best practices described within the IT Infrastructure Library (ITIL)...(Continue...  Definition

  • hoteling

    Hoteling (also called office hoteling) is the practice of providing office space to employees on an as-needed rather than on the traditional, constantly reserved basis. This reduces the amount of physical space that an enterprise needs, lowering ove...  Definition

  • SOA and BPM: A mutually beneficial partnership

    SOA and BPM offer similar benefits to an IT organization -- streamlined processes, quicker response to changing business requirements and increased return on investment. So how can these two work in harmony to achieve additional benefits for an IT o...  Tip

  • UBE (unsolicited bulk email)

    UBE (unsolicited bulk email) is a formal term for spam.  Definition

  • IBM rallies behind SOA technology

    Big Blue executives announce new services fabric and SOA registry/repository for WebSphere, along with new BPM offerings.  Article

  • SOA and BPM: A mutually beneficial partnership

    SOA and BPM offer similar benefits to an IT organization -- streamlined processes, quicker response to changing business requirements and increased return on investment. So how can these two work in harmony to achieve additional benefits for an IT or...  Article

  • IBM will acquire FileNet, merge enterprise content management, BPM

    Big Blue will get deeper into enterprise content management with its latest acquisition.  Article

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