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Leveraging log management for IT and business process efficiency
Having invested in log management for security and compliance, some companies are using their security information and event management tools to drive business process efficiency. Article
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Business process management strategy, terms and tips: Take the quiz
Find out how much you know about business process management terms and business process strategy with this quiz. And learn a few BPM tips along the way with our expanded answers. Quiz
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SOA implementation propels business process transformation
When business process automation was insufficient and BPM products proved too narrow, a CIO turned to SOA to streamline business processes and boost productivity by 30%. Article
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Business process automation vs. business process management: A primer
Do you know the difference between BPA and BPM? Learn the importance of business process management and business process automation in our comparison. Article
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CIO: Don't attempt BPM system without mapping process flows
Successful BPM system implementations and process automation efforts begin with mapping process flows and fixing bad processes, our CIO columnist says. Learn more here. The Real Niel
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7 steps to a workable business process management strategy
Building a business process management strategy needn't be overly complex. Here's how to get started in seven steps that can scale with your business. Tip
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The Real Business of IT: Download a free chapter
The book "The Real Business of IT" focuses on how CIOs can demonstrate the value of IT as a strategic partner. Download a free chapter on finding new value sources in IT. Book Chapter
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BPM tool selection: Strategies for success
Get the most out of your BPM tools. Learn how to assess your business and technical needs and choose the best vendor and tool to meet your BPM needs. Podcast
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FAQ: IT and organizational change management
The CIO's role in organizational and IT change management is to ensure service availability and business support. Learn more about IT's role in change management. FAQ
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ITIL and ITSM best practices for process improvement
ITSM and ITIL processes continue to gain traction in enterprises as CIOs seek to cut costs and increase efficiencies through business process improvement. Learn more in this guide. CIO Briefing