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Business process management quiz for enterprise CIOs
Business process management (BPM) is gaining momentum as a way to cut costs. Get up to date with our coverage and then test your knowledge with this quiz. Quiz
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Information technology e-books for enterprise CIOs
CIOs must tackle both the IT and business sides of the latest issues. Find advice, news and other resources in our e-books covering hot topics like green IT, outsourcing, business process management and more. E-Book
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IT Infrastructure Library strategies guide for CIOs
The IT Infrastructure Library (ITIL) is designed to help IT professionals improve processes within their organizations. Learn more about setting IT Infrastructure Libraries strategies, including training and educating IT staff on ITIL, tackling the c... CIO Briefing
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CIO's change management strategy gives left and right brain their due
Managing change can be the hardest part of IT's job. One CIO has a strategy to manage change that hinges on using both hemispheres of the brain. CIO Innovators | 13 Dec 2011
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The who, what and where of winning with business process improvement
Two business process management veterans share how they succeeded at business process improvement and set up a BPM program for continuous enhancement. News | 22 Nov 2011
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Business process improvement is about more than efficiency gains
Business process improvement begins with efficiency gains, but BPM goals are becoming more about external customers and rapid, real-time improvements. News | 21 Nov 2011
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Social BPM pushes process out to users, customers
Social BPM is picking up speed, giving employees and even customers a say in business process improvement. News | 16 Nov 2011
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GE's journey from waterfall to Agile practices
General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company. News | 27 Sep 2011
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ITIL chief architect: How to build an IT Service Management strategy
Choosing the right IT services to deliver is the foundation of a winning IT Service Management strategy. ITIL chief architect Sharon Taylor explains. News | 08 Sep 2011
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Expedia's quest for IT process excellence
Expedia's IT infrastructure VP lays out her plan to build a reliable and predictive IT services organization, starting with IT process excellence. CIO Innovators | 25 Aug 2011
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From technology integration to efficiency optimization at Wells Fargo
The head of Wells Fargo's technology integration team shares lessons the group has learned and what Wells Fargo and Wachovia are working on next. CIO Innovators | 24 Aug 2011
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The IT organization of the future: An enterprise within an enterprise
The IT organization of the future is shifting to become not only a business but also a part of an integrated business services organization. News | 12 Jul 2011
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The push is on for IT cost transparency
CIOs are under pressure as never before to achieve IT cost transparency. One CIO finds his way with technology business management software. News | 07 Jul 2011
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Business analytics: Creating one version of the truth
Deloitte's analytics strategy expert shares ways CIOs can identify and break down business analytics barriers and avoid quick data fixes and detours. Tip
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Assessing an enterprise's analytics maturity
Ten basic questions will help guide enterprises along the path of analytics awareness. Tip
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The path to a corporate culture enlightened by business analytics
Deloitte Consulting's analytics strategy expert dishes on what it takes to make better use and sense of business analytics across the enterprise. Tip
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CIO career track favors process management, IT specialization chops
CIOs concerned about their career track should take a hard look at IT specialization and find ways to become the business' BPM guru. Tip
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Find sweet spots for business process automation
Many business processes lend themselves readily to the increased efficiencies of business process automation. The trick is figuring out which ones. Tip
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The best BPM implementations focus on keeping things simple
Business process management tools often are designed to compensate for overly complex processes. Learn to strip BPM down to manageable constituents. The Real Niel
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IT innovation requires managing the rogue as well as the entrenched
CIOs seeking the greatest possible input for IT innovation note that collaboration technology and methodology depend on who comes to the table. Tip
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Tips for honing your organization's digital strategy
Is it IT's job? Marketing's? Companies need a digital strategy, but it's difficult to decipher who should lead this effort. Online experts offer advice. Tip
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Take the sting out of user-developed apps with spreadsheet management
Folk wisdom has it that in the end, two things will remain: the cockroach and the spreadsheet. Your business needs spreadsheet management. Here are some tips on how to get started. Tip
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Warning: IT chargebacks can be harmful to the IT-business relationship
If you must engage in IT chargebacks, tread carefully because they can prove harmful to the IT-business relationship. Here are some reasons why our expert is not a big fan. The Real Niel
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business process automation (BPA)
Business process automation (BPA) is the technology-enabled automation of activities or services that accomplish a specific function or workflow. Definition
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business process transformation
Business process transformation (BPT) is an effort to significantly improve the actions required to accomplish an organizational goal. Definition
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Project Management Office (PMO)
PMO (Project Management Office) is a group or department within a business, agency, or enterprise that defines and maintains standards for project management within the organization... (Continued) Word
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video resume
A video resume is a brief account of a job applicant's professional experience, qualifications and interests, submitted to a prospective employer in video form.(Continued...) Word
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C-level
Word
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CKO (Chief Knowledge Officer)
Chief Knowledge Officer (CKO) is a corporate title for the person responsible overseeing knowledge management within an organization. (Continued) Word
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work breakdown structure (WBS)
A work breakdown structure (WBS) is a chart in which the critical work elements, called tasks, of a project are illustrated to portray their relationships to each other and to the project as a whole... (Continued) Word
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emotional intelligence (EI)
Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior... (Continued) Word
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SKIL Bill (Securing Knowledge, Innovation and Leadership Act)
The Securing Knowledge, Innovation and Leadership Act, also called the SKIL Bill, was introduced in 2006 by the United States (U.S.) Congress with the intent of encouraging the immigration of people with certain professional skills into the U.S... (C... Word
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ISO 20000
ISO 20000 is a global standard that describes the requirements for an information technology service management (ISM) system. While ISO 20000 was developed to mirror the best practices described within the IT Infrastructure Library (ITIL)...(Continue... Word
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An innovation management approach where ideas don't go to die
Roy Rosin, Intuit's innovation leader, shares his best practices for sustaining innovation management, serial disruption and a culture of innovation. CIO Innovators
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IT innovation hinges on identifying business process levers
D&M Holdings' growing portfolio of high-end audio and video brands sparked an IT innovation that gave marketing the tools to interact with customers. Podcast
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BPM tool selection: Strategies for success
Get the most out of your BPM tools. Learn how to assess your business and technical needs and choose the best vendor and tool to meet your BPM needs. Podcast
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Get the most out of your lean BPM solution
The demand for BPM solutions is up and budgets are down. Learn how specific lean BPM tools can help streamline your processes and reduce costs. Podcast
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Business analytics: Creating one version of the truth
Deloitte's analytics strategy expert shares ways CIOs can identify and break down business analytics barriers and avoid quick data fixes and detours. Tip
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Assessing an enterprise's analytics maturity
Ten basic questions will help guide enterprises along the path of analytics awareness. Tip
-
The path to a corporate culture enlightened by business analytics
Deloitte Consulting's analytics strategy expert dishes on what it takes to make better use and sense of business analytics across the enterprise. Tip
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CIO's change management strategy gives left and right brain their due
Managing change can be the hardest part of IT's job. One CIO has a strategy to manage change that hinges on using both hemispheres of the brain. CIO Innovators
-
CIO career track favors process management, IT specialization chops
CIOs concerned about their career track should take a hard look at IT specialization and find ways to become the business' BPM guru. Tip
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Guide to managing business processes
With Agile and lean methodologies and a focus on innovation, organizations are succeeding in managing business processes and achieving their goals. CIO Briefing
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Find sweet spots for business process automation
Many business processes lend themselves readily to the increased efficiencies of business process automation. The trick is figuring out which ones. Tip
-
The who, what and where of winning with business process improvement
Two business process management veterans share how they succeeded at business process improvement and set up a BPM program for continuous enhancement. News
-
Business process improvement is about more than efficiency gains
Business process improvement begins with efficiency gains, but BPM goals are becoming more about external customers and rapid, real-time improvements. News
-
Social BPM pushes process out to users, customers
Social BPM is picking up speed, giving employees and even customers a say in business process improvement. News
- See More: All on Business process management
About Business process management
Business process management (BPM) is a systematic approach to improving an organization's business processes. CIOs use BPM techniques to create more efficient business processes that will lead to long-term success. Find the latest information on business process management systems, BPM strategy and more, with the news, tips and other resources in this topic section.