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Business process management News
May 29, 2014
Two retailers find a DIY approach to online reputation management pleases customers and helps address underlying business issues.
May 14, 2014
Who says you can't serve two masters? GE Capital Americas, CIO Sigal Zarmi makes it IT's business to serve colleagues and win over customers.
January 31, 2014
The importance of business process management goes well beyond streamlining operations. Now, CIOs explain, they're converting BPM to business value.
September 23, 2013
Leadership, maturity models and core value streams: How Bose IT has blended Lean Six Sigma and Agile in its SAP environment.
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IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers. Continue Reading
Porter's Five Forces is a framework developed by economist Michael E. Porter to determine the profitability and therefore attractiveness of a market or market segment. Continue Reading
IT elasticity is the ability to adapt an IT infrastructure to seamless changes without hindering or jeopardizing stability, performance, security, governance or compliance protocols. Continue Reading
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We scoured the Web for process mapping template examples to help CIOs better understand how to establish, align and manage IT and business processes. Continue Reading
Prescriptive analytics promises to not just identify what might happen next but actually give us the RX for optimizing those outcomes. Is it for real? Continue Reading
With an emphasis on data-driven business results, the new BPM program is giving CIOs the tools to help grow the business. Continue Reading
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New wearable technology uses are permeating the enterprise. CIOs can boost employee productivity and derive business value from customer interactions. Continue Reading
We asked IT leaders their opinion of the biggest CIO challenges. Change management, moving to cloud and customer service head the list. Continue Reading
Enterprise BPM is about more than battling bottlenecks. CIOs are looking to business process management to help grow the business and hone a competitive edge. Continue Reading
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In this CIO Chatter roundup, see what readers had to say about Ray Kurzweil's perspectives on technological advancement and future planning for IT. Continue Reading
Is your company struggling to keep up with the lightning-quick pace of change? Forrester explains the 10 attributes of business agility. Continue Reading
Should enterprise CIOs run IT as a business or simply as a business enabler? Tweet jam participants discuss how to deliver value and generate profit. Continue Reading