Business process management

Business process management (BPM) is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. See complete definition.

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  • benefit corporation (B Corporation)

    Benefit corporation (B corp) is a type of corporate structure recognized by some state governments in the United States. In addition to being profitable, a benefit corporation assumes the legal responsibility of considering its impact on society and... Continue Reading

  • ITSM (IT Service Management)

    IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers. Continue Reading

  • Porter's Five Forces

    Porter's Five Forces is a framework developed by economist Michael E. Porter to determine the profitability and therefore attractiveness of a market or market segment. Continue Reading

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