Business performance management

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  • How to get the most out of an IT automation strategy

    Automation’s promises of efficiency and cost savings have made it the mantra of many CIOs since the recession hit. How can IT departments get the most out of an IT automation strategy? In the November 2010 edition of Enterprise CIO Decisions Ezine, f... 

  • Tips for building strong IT business service management strategies

    Enterprises interested in providing new services to business users are increasingly focusing on building strong IT business service management strategies. In the July 2010 edition of Enterprise CIO Decisions Ezine, learn how to craft business service...