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Business automation, robotics and business process management News
November 03, 2017
The AI future is terrifying, terrific -- and companies are unprepared to exploit it. Also: Big tech testifies on 2016 election meddling; iPhone X privacy concerns.
October 31, 2017
In this photo roundup, we chronicle the SearchCIO team's experience at the 2017 Gartner Symposium and highlight some key sessions and themes from the event.
August 30, 2017
As the BPM space continues to evolve, analysts view artificial intelligence, machine learning, and low-code development platforms among the top trends.
August 25, 2017
IBM Watson's Ruchir Puri highlights the need for democratizing AI and explains how the Watson platform is evolving in this SearchCIO video interview.
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The use of drones for business is gaining popularity, but the technology's value will vary widely across industries as use cases expand, according to Anil Nanduri of Intel. Continue Reading
In this second tip in a series on IT service automation, the global CIO calls an urgent meeting of his executive team then gives the summer intern the floor. Continue Reading
In this expert column on IT service automation, a global CIO's encounter with an IT intern makes him realize it's time to ready the enterprise for the self-service generation. Continue Reading
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As more enterprises seek to overlay iBPM atop ERP systems, experts recommend they target complex processes, modularize applications and avoid extensive ERP customization. Continue Reading
As enterprises increasingly use data and analytics to sharpen decision-making, iBPM's connecting capabilities empowers them to make better decisions more quickly. Continue Reading
In 2003, we were told IT didn't matter and posed a risk to the business. CIOs have been reacting to those alarums ever since. It's time for a change, says this ITSM expert. Continue Reading
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In this third tip in a series on service automation, the global CIO searches for and finds a service automation framework. Continue Reading
An ambitious project to modernize legacy software has added IT prowess and is driving innovation. One unforeseen consequence? Acquisitions are up, and so are acquisition risks. Continue Reading
Modern BPM systems must be compatible with the DevOps approach and employ DevOps best practices to create applications for today's enterprises. Continue Reading
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The direct-to-consumer model is transforming warehouse management and, in turn, supply chain management. Here's a look at how robotics is helping to solve some of the issues. Continue Reading
In this SearchCIO video interview, HTRI's Ray Toler explains the challenges and potential opportunities created by aligning business and IT strategies. Continue Reading
An effective configuration management system that documents critical IT systems and services is a crucial prerequisite to successful incident response processes. Continue Reading