SAP Resource Center
| Welcome to the SAP Resource Center. The current economic environment is changing the business landscape, driving the need for more flexibility, rapid response to change and a higher level of visibility into an organization and their customers. Here you can choose from a number of documents that explore some of today's business challenges and how IT can help you drive immediate business value and streamline operational costs. Learn about how ERP, Supply Chain, Business Intelligence, and more can play a key role in successfully getting through the economic down turn. |
Best Practices in an Economic Downturn
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Managing IT in a Downturn: Beyond Cost Cutting
White Paper -- Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
Driving Growth With SAP
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
White Paper -- The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
Creating a Competitive Advantage Through IT
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Developing A Universal Approach To Cleansing Customer And Product Data
White Paper -- Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
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Reduce the Pain of ERP Upgrades with Better Planning
White Paper -- This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
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Business Intelligence: The Definitive Guide for Midsize Organizations
White Paper -- Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.