ECM and Case Management Best Practices and Strategies
| This resource center discusses dynamic case management and how BPM and enterprise content management (ECM) suites alone are insufficient for dynamic case management. Included in this resource center are industries strategies and best practices around solving problems. Learn more here about successful ECM and improving processes. |
ECM trends and strategies
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Dynamic Case Management - An Old Idea Catches New Fire
White Paper -- Interest in case management is growing. This white paper includes five explanations as to why dynamic case management
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2009 AIIM BPM Industry Watch Report
White Paper -- In this report, AIIM International set out to explore these challenges – what are the motivations, what are the factors for success and what return on investment (ROI) is being achieved. We also measure planned levels of spend.
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InfoTrends white paper: ECM, From Strategy to Solution, March 2010
White Paper -- Enterprise Content Management (ECM) has become an important infrastructural technology. Organizations implementing an ECM strategy should consider IBM’s ECM offering as it meets the requirements of a comprehensive Enterprise Content Management solution.
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IBM Executive Brief on Advanced Case Management
Analyst Brief -- In this executive brief, you’ll read about case management and how its traditional approach is no longer meeting the needs of organizations faced with today’s challenges. It will also explain the concept of advanced case management and address the IBM strategy for using it to optimize case outcomes.
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Advanced Case Management for Smarter Government
White Paper -- Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
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Advanced Case Management for Smarter Banking
White Paper -- Financial institutions broadly use case management solutions in alignment with existing core applications to address customer issues associated with their principal business activities—such as account opening, lending and call center customer service. Read this white paper to learn how to effectively assimilate these practices into the everyday.
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Making a Case for Improving Efficiency and Outcomes in the Healthcare Industry
White Paper -- Healthcare organizations need to improve their agility between processes and people through improved information sharing. A smarter healthcare system starts with better connections, better data and faster, more detailed analysis. Read this paper to learn more about the latest innovations in enterprise content management for the healthcare industry.
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Making a Case for Problem Solving in the Energy and Utilities Industries
White Paper -- Energy and utility companies can work smarter through better collaboration and greater insight, so that their employees can make more informed decisions that reduce costs, minimize waste and improve efficiency while improving customer satisfaction. Read this paper for more information.