In world driven by innovation and gotta-have-it-now sentiments, consumers often get their hands on the newest technologies before they officially reach enterprise and midmarket IT environments. With employees bringing these smartphones and tablets into the office with the intention of connecting them to business services, CIOs must have an eye toward confronting and embracing this consumerization of technology via strong mobility management and support plans, as well as robust bring-your-own-device (BYOD) policies.
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