The SearchCIO 2013 Enterprise IT Leadership Awards: The Winners

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Cultural Innovation Award winner: Leonard Peters

Source:  TechTarget

The Cultural Innovation Award recognizes a leader who has made a positive impact on the company and/or industry's culture. Our Cultural Innovation Award winner, Leonard Peters, CIO and associate vice president at Yale University, understood that reinventing the delivery of IT services wouldn't be easy. Peters turned to the Information Technology Infrastructure Library (ITIL), a globally recognized collection of best practices for information technology (IT) service management, and mandated that all Information Technology Service (ITS)-Yale University employees take basic ITIL training.And the new culture of accountability didn't stop there: Peters' staff developed a tool for reporting performance that's so unique that they're filing a patent for it.

To learn more about Peters and his work, read our Q&A.

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