Step 10: Establish clear metrics |
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By Bernie Klinder, Contributor
21 Jul 2005 | SearchWinIT.com |
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You can't tell if a project is failing or if performance is improving if you don't set clear goals and have objective measurements. Avoid misleading percentages and red/yellow/green coloring exercises. What gets measured gets managed. Know the actual numbers and the productivity of every member of your team. Track failures and problems in a database. Provide feedback, set expectations, measure improvements, and look for ways to build on success.
12 STEPS TO PROJECT MANAGEMENT SUCCESS
 Home: Introduction
Step 01: Identify sponsors and stakeholders
Step 02: Get a champion in top management
Step 03: Clear goals and achievable, objective deliverables
Step 04: Own the planning process
Step 05: Establish a methodology
Step 06: Be honest about your abilities
Step 07: Make sure you have the resources
Step 08: Assemble the best team you can
Step 09: Communicate early and often
Step 10: Establish clear metrics
Step 11: Keep your deliverables in mind
Step 12: Know when to ask for help
| ABOUT THE AUTHOR: |
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Bernie Klinder, MVP, consultant
Bernie Klinder is a technology consultant for a number of Fortune 500 companies. He is also the founder and former editor of LabMice.net, a comprehensive resource index for IT professionals who support Microsoft Windows NT/2000/XP/2003 and BackOffice products. For his contributions to the information technology community, Bernie was selected as an MVP (Most Valuable Professional) by Microsoft. Copyright 2004 TechTarget
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