CIO Innovators

EPA CIO looks to collaboration software for technology innovation

Scot Petersen, Editorial Director

    Requires Free Membership to View

As CIO of the U.S. Environmental Protection Agency, Malcolm Jackson wears many hats. In addition, he's the assistant administrator at the EPA's Office of Environmental Information, managing systems that hold all environmental data for the country. He is in charge of systems that have literally millions of users. "We support American citizens as a whole, so enriching [the] user experience includes internal [EPA] and external [public] users."

In that regard, the responsibilities Jackson has over EPA IT systems are different from those CIOs in the private sector have. But the challenges and principles of technology innovation are the same, Jackson says in this CIO Innovators video, recorded earlier this year at the Gartner CIO Leadership Forum in Scottsdale, Ariz.


 

"The CIO's role is to help drive and nurture innovation, and help the organization to understand realities ... and find possibilities," said Jackson, who was appointed the EPA's CIO in June 2010 after having held senior IT positions at CIGNA Insurance.

Not surprisingly, the main technology now on Jackson's radar is collaboration software. He is always looking for "fundamental game-changers or transformational types of technology," he said, that can lead his agency into the future. And, like many of the CIOs SearchCIO.com has interviewed this year, the technology agenda is not always about technology but about the business. "It all starts with a business process or business engagement model, and you are wrapping technology around that."

The SearchCIO.com CIO Innovators profile series highlights how CIOs use technology to meet both IT and business leadership objectives. To suggest a leader for a future CIO Innovator profile, email editor@searchcio.com.

Let us know what you think about the story; email Scot Petersen, Editorial Director.


There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: