Faced with losing key transportation operations and cost data when a new ERP system was put in, Welch Foods Inc. turned to business intelligence Software as a Service (SaaS) to retain the data while not burdening employees with another major project.
The new ERP system did not have the same reporting capabilities as the disparate systems Welch's previously had in place. To ensure continued access to old and new data, Welch's decided to use a SaaS BI offering from Oco Inc., based in Waltham, Mass.
Oco's business intelligence reporting capabilities reduced the time it took to gather the data needed for reverse transportations auctions -- in which transportation providers bid on delivery contracts -- from a week to a half hour.
Every data element from every customer order is electronically transmitted to Oco every night. And as the company makes a shipment, all the related data, from the bill of lading to the time frame in which a freight bill needs to be paid, is also sent to Oco nightly. "We really don't have to expand again in the future," Coyne said. "Every imaginable bit of data we want, we can extract now from the data warehouse. We can slice and dice it by operations, geographies, customer shipping or many combinations and put it together in a report in 10 or 15 minutes."
Let us know what you think about the story; email: Christina Torode, Senior News Writer.