CIOs are in the middle of a storage crisis, but much of it is of their own making.
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Sure, the cost and complexity of storage is real, and you'd be hard-pressed to find anyone in the business who could argue otherwise. The proliferation of data, as well as compliance and other legal regulations, is creating a data retention nightmare for companies that they can't seem to wake up from.
"There are people out there who haven't put in any kind of storage resource management [SRM] and they are drowning in complexity," said Brad Wood, senior director of enterprise technology at Corrections Corporation of America, a private correctional services company in Nashville, Tenn.
Wood, who uses an SRM package from Symantec Corp., a Cupertino, Calif., company that specializes in security, management and business continuity products, said the Sarbanes-Oxley Act continues to put huge demands on his storage infrastructure. As a highly regulated business with a huge compliance-induced retention policy, it was impossible for Corrections Corp. to add another storage array and call it a day.
"I should have looked at SRM sooner," Wood said. "[Doing it] late in the game was a bit painful."
Greg Schulz, founder and a senior analyst at The StorageIO Group in Stillwater, Minn., agrees. He said many CIOs, particularly in smaller and midsized companies, have just figured out they can't operate business as usual but are not yet tackling the problem head-on.
"People get hung up on the technology," Schulz said. There's a misconception that it's the storage solutions themselves that are more complex, he said, when in reality it's just that buying storage is more complex.
Schultz said there are solutions out there that are not so difficult. If that's the case, where's the challenge?
"Most midmarket CIOs don't have the resources or expertise to dedicate to figuring out a solution," he said. "Vendors need to help them navigate the waters."
Charles Brown, CIO of Fire Materials Group LLC (FMG) in Tempe, Ariz., said, "There's so much information out there. The vendors, the technology out there … the din and clutter could scare the heck out of anybody."
For Brown, going to the channel and finding a solid valued partner (FMG partners with CDW Corp.), played a huge role in his company's storage expansion. "We looked for a vendor that had enough depth and breadth and bandwidth that would put their best foot forward."
The high cost of doing nothing
"The cost of storage can be directly related to the lack of [business continuity] planning," said Josh Howard, data storage specialist at CDW, a large computer reseller based in Vernon Hills, Ill.
One reason storage costs so much is because companies are thinking of backup in traditional terms, Howard said. "Stop doing it the way you've always done it."
With limited IT budgets and IT staff, experts say they're not underestimating the struggle of the midsized company. Still, they insist that by addressing their storage requirements, businesses can find dozens of options that will fit their needs and budgets.
"I've seen people do some really great things," Howard said. "They're getting the most of their budgets without having to sacrifice redundancy."
Let us know what you think about the story; email: Kate Evans-Correia, News Director