"It's a pretty smart
CA announced yesterday that it reached a deal to acquire Cybermation, a privately held company in Markham, Ontario, for $75 million. According to Islandia, N.Y.-based CA's press release, Cybermation earned $30 million in revenue in 2005 and turned a profit.
CA said it would market Cybermation's job scheduling software as standalone products, and it would also integrate them into CA's larger workload automation solutions portfolio.
However, Elliot warned that maintaining Cybermation's high level of customer support could be a challenge for CA.
"Since it was a relatively small company, they surveyed their customers, they had high renewal rates, and they took development feedback from customers and put it into the product," Elliot said. "That's an area CA has been challenged with throughout the company. There are some good practices there [in Cybermation] that CA can duplicate."
Elliot said CA will benefit from adding a leading job scheduling software solution to its portfolio. With Cybermation in the fold, CA will now have a "migration path toward next-generation job scheduling" for its existing customers. This could help retain customers that CA may otherwise have lost to BMC Software Inc. or IBM.
"Cybermation was winning deals because of their architecture, interfaces and integration. These are three areas that existing CA customers will want to take a look at as they upgrade their job scheduling and event-driven automation," Elliot said.
There could be some headaches on the account management side as CA's larger sales force and Cybermation's sales force sort out who gets paid for what and when, Elliot said.
Overall CA has taken a step toward growing its job scheduling software business. Elliot said CA needs to add new customer contracts in the market. Buying a competitor was a "good first step," he said, but CA needs to grow the business. He said Cybermation's talented customer management team could help.
Let us know what you think about the story; e-mail: Shamus McGillicuddy, News Writer