CIO News |
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| Week of 16 Nov 2009 |
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Customer feedback management: Is anybody listening?
(SearchCIO.com | 20 Nov 2009)
Who is responsible for customer feedback management, and how do you centralize and distribute this information?
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Things to be thankful for: IT executives on Thanksgiving 2009
(SearchCIO.com | 20 Nov 2009)
This has been a tough year, yet there are always things to be thankful for. We asked around about some of those things, from technologies to the softer side of managing.
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| Week of 09 Nov 2009 |
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9 IT outsourcing myths, and the outsourcing facts CIOs should consider
(SearchCIO.com | 13 Nov 2009)
At a conference this week, Deloitte LLP's CIO shared nine global outsourcing myths, and accompanying outsourcing facts CIOs should consider.
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Should it stay or should it go? Application consolidation in 4 steps
How to decide which applications to cut and which to keep when consolidating your application portfolio.
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SOA implementation propels business process transformation
When business process automation was insufficient and BPM products proved too narrow, a CIO turned to SOA to streamline business processes and boost productivity by 30%.
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| Week of 02 Nov 2009 |
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The art of a SOA implementation: Design for the future
(SearchCIO.com | 06 Nov 2009)
We keep coming across variations on the statement that doing a SOA implementation is more an art than a science. Knowing which services to expose for the maximum value requires jud...
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Free IT outsourcing templates: SLAs, RFPs and more
CIOs pursuing IT outsourcing deals can benefit from templates spelling out SLA and RFP best practices. Get links to some free IT outsourcing templates.
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SOA implementation evolves from open source to Oracle SOA suite
Though SOA is something you do, rather than buy, this CIO found the best approach was to go shopping and solve the problem at the database layer.
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How Virginia's new CIO is fixing the state's IT outsourcing problems
Virginia's CIO explains steps being taken to improve oversight and performance of the state's $2 billion IT outsourcing deal, which has been beset by delays and other problems.
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| Week of 26 Oct 2009 |
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Eureka -- Using Twitter to end information overload
(SearchCIO.com | 30 Oct 2009)
An end to information overload may be in sight. Learn to make social media work for you.
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An IT outsourcing contract without penalties? A state pays the price
(SearchCIO.com | 30 Oct 2009)
You hear a lot people touting the benefits of IT outsourcing, but you might have also heard about an IT outsourcing failure in the state of Virginia.
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Six ways to fail with your SOA implementation
A service-oriented architecture is one way to make application development more agile, a growing business requirement. Here are the top risks for SOA failure, so you get it right.
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Agile development methodology not easy but worth the effort, users say
The agile methodology is giving development organizations the "speed they need" to respond to changes in the market and bring more value to the business faster. Here's how.
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| Week of 19 Oct 2009 |
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Gartner's top 10 strategic technologies for 2010
Gartner's list of technologies that bear examination during the next three years show an agile, mobile, secure enterprise that can spot early warning signs and predict trends.
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Qualities of a great leader from Jim Collins
(TotalCIO Blog | 20 Oct 2009)
What makes a great leader? Author Jim Collins shared some insights with attendees at Gartner's Symposium ITxpo.
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How to build IT innovation, flexibility into your IT outsourcing deals
Learn how to draw IT innovation from your IT outsourcing vendors and structure your contracts to cover new technology models like cloud and SaaS.
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