Lipscomb's first order of business at the $900 million-plus company is to "focus on the business and figure out how to use technology in ways that enhance customer service and the overall guest experience." While Lipscomb admits that her golf game is rusty, she looks forward to engaging customers and learning about ClubCorp while hitting the links. So meeting customers -- and, yes, playing golf -- is part of her job. Though her game needs work, she has another motivation for playing: Lipscomb reports that her teenage son likes to hit the course. "That's something extra that makes this job exciting," she says. After all, how many activities can a mom and a teenage boy share?
Megan Santosus, a former senior editor at CIO Decisions, is now a features editor for SearchDataCenter.com. Write to her at email@example.com.
This was first published in January 2006