Return on investment
- August 08, 2017
The 'decision science' center of excellence at Monsanto is outfitted and overseen by IT. It's also the heart of the company's data culture. CIO Jim Swanson explains.
- July 27, 2017
Jim Fowler, CIO at GE, wants the business to see him as a leader who is ready and willing to architect for the future.
- July 27, 2017
GE's digital thread connects the data and systems around processes, creating a path to more than $1 billion in productivity gains.
- June 30, 2017
Cogito's artificial intelligence technology tracks the tone of a conversation and provides real-time coaching for call center agents.
- June 29, 2017
Topcoder's CEO discusses how the company measures and is investing in AI. Plus, he talks platform as a service and innovation strategy in this SearchCIO video.
- June 15, 2017
For all the intense interest in AI investments, the ROI for AI is not well-understood. Rather than make bad guesses, CIOs should treat AI projects like venture capital investments.
- December 07, 2016
CFOs discussed how they decide whether to keep or replace software at the recent MIT Sloan CFO Summit. Cloud looms large in their decisions, as do business capabilities.
- December 08, 2015
Innovation leaders at the recent FutureM conference make it clear that enterprise innovation teams are still a work in progress.
- April 06, 2015
MGM Resorts uses customer analytics to dispel a long-standing myth on how to deliver good customer service to the digital customer.
- March 27, 2015
Google is the latest of the tech giants hiring Wall Street hotshots. The CIO lesson? Partner with your CFO if you want to get ahead. Also in Searchlight: Facebook turns Messenger into an ecosystem; Twitter faces a gender bias lawsuit.
- March 19, 2015
Getting the CEO and CFO to fork over funding for innovation IT projects is never easy. At the Fusion 2015 CEO-CIO Symposium, Gartner's Barbara Gomolski advised CIOs to look at how startups raise capital. Here are three tips.
- October 23, 2014
What separates the high earners from the low earners among senior IT executives? The ability to negotiate a bonus helps, according to the 2014 TechTarget IT Salary and Careers Survey.
- October 03, 2014
Build it, but people won't necessarily come, the New York Times conceded: It's pulling the plug on some of its mobile apps and axing 100 jobs. Also in Searchlight: 76 million accounts are compromised in JPMorgan Chase hack; PayPal is cut loose.
- September 16, 2014
When it comes to figuring out the value of using the cloud, Forrester Research analyst James Staten advises doing the analyses around the business problem you are trying to address -- not around ...
- July 18, 2014
The challenges startups face range from securing office space to finding affordable housing for the team when salaries are low or non-existent. Here's how PayPal is lending a helping hand with its Start Tank incubator.