Information technology outsourcing
- May 31, 2016
In advance of the World BPO/ITO Forum on June 13 and 14 in New York, conference speaker R. Lee Coulter talks about the state of AI applications in IT and business process outsourcing.
- March 30, 2016
Fueled by technology and global in scope, the gig economy is underway. Making it work will require a new social contract.
- February 29, 2016
What's happening in the IT and business processing outsourcing industry? Here's the 2016 outlook from the ITO-BPO pros at global law firm Mayer Brown.
- June 25, 2015
KPMG’s Cliff Justice lays out a vision for the future with the work of 110M to 140M knowledge workers handled by cognitive robotics technology.
- June 15, 2015
Andy Wasser of Carnegie Mellon says robotic process automation is not a big-bang technology, but its implications for BPO/ITO are huge.
- May 30, 2014
The WBPO/ITO Forum kicks off next week with a focus on reinventing global sourcing. Here's a preview of Vishal Ahluwalia's talk on offshoring trends.
- December 18, 2013
Mobile technology is a top priority for CIOs and IT leaders in 2014, according to TechTarget's 2013 IT Salary and Careers Survey.
- October 11, 2012
U.S. manufacturers are making big news by bringing back offshore outsourcing jobs, but CIOs are quietly reshoring IT jobs as well.
- October 11, 2012
CIOs will face more pressure to cut costs, according to the CIO survey from SIM. But the details of CIO budgets and tech hiring are complicated.
- August 28, 2012
When outsourcing IT operations, midmarket companies sometimes find that a better and less expensive workforce lives much closer than India.
- July 18, 2012
With a smart IT outsourcing strategy and creative BPO, CIOs can improve the whole business.
- July 05, 2012
When is soccer like IT outsourcing? When it's used to explain how businesses need to create strategic value from business process outsourcing.
- April 17, 2012
There are many places where it would be easy for a CISO assessing cloud computing security to just say no. But there are big benefits to saying yes.
- April 12, 2012
Internal and external pressures to adopt cloud solutions should be tempered by careful planning and the ability to say no.
- April 05, 2012
Some enterprise IT leaders are only dipping their toes into cloud solutions. Others, however, have taken the -- carefully considered -- plunge.