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Tools and Technologies: Tackling IT Infrastructure Library v3



You're almost there: your organization's staff is on board with ITIL and you've mapped out an execution plan. But what tools and technologies must you master in order to implement the new system as smoothly as possible? And what do you need to know about ITIL v3? Learn how to effectively assess, install and manage ITIL tools.
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ITIL V3 CIO Mediacast
ITIL version 3 has arrived! Now what? Get the lowdown on the latest version of the IT Infrastructure Library with podcasts from SearchCIO.com.
ITIL FAQs, part 2
ITIL v3 is finally here and CIOs have questions about the latest version. In his latest column, Brian Johnson addresses the most frequently asked questions about ITIL v3.
ITIL v3: FAQs from your peers
ITIL expert David Pultorak answers frequently asked questions about ITIL v3.
ITIL v3 Service Strategy: FAQs on Book 1
ITIL expert David Pultorak answers common questions about the new ITIL Service Strategy Core Practice Book 1.
ITIL v3 Service Design: FAQs on Book 2
ITIL expert Moira Stepchuk answers common questions regarding the ITIL v3 Core Practice Book 2 on Service Design.
ITIL v3 Service Transition: FAQs on Book 3
ITIL expert Rich Schiesser answers user questions about the new ITIL Service Transition Core Practice Book 3.
ITIL v3 Service Operation: FAQs on Book 4
ITIL expert Don Cox answers user questions about ITIL Core Practice Book 4: Service Operation.
ITIL v3 Continual Service Improvement: FAQs on Book 5
ITIL expert Kathryn Pizzo answers users' questions about ITIL Core Practice Book 5: Continual Service Improvement.
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