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Execution: Averting ITIL roadblocks



Now that you've prepared a plan for your firm's ITIL system, it's time to put it into action. But roadblocks still lie in front of you, from dealing with ITIL resistance to executing a communications plan. In this section, get useful advice on how to implement an ITIL system in your organization.
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10 ITIL implementation mistakes and fixes
An IT Infrastructure Library (ITIL) implementation requires changes for people and processes. Pink Elephant notes the top 10 ITIL deployment mistakes and how to overcome them.
Top 10 things IT managers should know about implementing ITIL
What are some of the best ways to approach ITIL implementation projects? Find out here.
ITIL training essential part of IT and business integration
As IT functions become more fully integrated into an organization's business objectives, the need for training across IT disciplines has become more important. Investments in ITIL training and certification are helping...
ITIL V3: Stakeholder coordination is key to success
In his latest column, Brian Johnson offers tips and advice on how to coordinate the ITIL stakeholders in your organization to successfully meet business requirements by using an IT service design process.
ITIL process success: Get people on your side
Executive and employee support can be the biggest barriers to ITIL process adoption. In his latest column, Brian Johnson offers advice on how to secure executive support and appoint ITIL champions to lead your internal...
ITSM guidance: An expert video series
IT Service Management (ITSM) best practices, including ITIL, ISO and COBIT, allow organizations to build strong internal structures for alignment, integration, security and more. In this ITSM video series, you'll hear...
ITIL podcast series: ITIL certification, processes, change management
In this expert podcast series, IT Infrastructure Library (ITIL) consultant Larry Killingsworth highlights the latest trends on ITIL certification, change management and more.
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