CIO Execution: Averting ITIL roadblocks:

ITIL best practices for enterprise CIOs

Execution: Averting ITIL roadblocks

Now that you've prepared a plan for your firm's IT Infrastructure Library (ITIL) system, it's time to put it into action. But roadblocks still lie in front of you, from dealing with ITIL resistance to executing a communications plan. In this section, get useful advice on how to implement an ITIL system in your organization.

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  • ITIL market update: Expert podcast series

    Podcast -  In this expert podcast series, IT Infrastructure Library (ITIL) consultant Larry Killingsworth highlights the latest trends on ITIL certification, change management and more.

  • ITSM guidance: An expert video series

    Videos -  IT Service Management (ITSM) best practices, including ITIL, ISO and COBIT, allow organizations to build strong internal structures for alignment, integration, security and more. In this ITSM video series, you'll hear from leading industry experts on...

  • 10 ITIL implementation mistakes and fixes

    12 Mar 2008

    Article -  An IT Infrastructure Library (ITIL) implementation requires changes for people and processes. Pink Elephant notes the top 10 ITIL deployment mistakes and how to overcome them.

  • Top 10 things IT managers should know about implementing ITIL

    01 Dec 2007

    Article -  What are some of the best ways to approach ITIL implementation projects? Find out here.

  • ITIL V3: Stakeholder coordination is key to success

    29 Aug 2007

    Column -  In his latest column, Brian Johnson offers tips and advice on how to coordinate the ITIL stakeholders in your organization to successfully meet business requirements by using an IT service design process.

  • ITIL training essential part of IT and business integration

    Tip -  As IT functions become more fully integrated into an organization's business objectives, the need for training across IT disciplines has become more important. Investments in ITIL training and certification are helping IT organizations align themselves...

  • ITIL process success: Get people on your side

    02 Apr 2007

    Column -  Executive and employee support can be the biggest barriers to ITIL process adoption. In his latest column, Brian Johnson offers advice on how to secure executive support and appoint ITIL champions to lead your internal campaign.