When considering implementing a new IT methodology or technology in their organizations, enterprise CIOs need to get the facts.
The following series of IT management FAQ guides, produced by SearchCIO.com, cover such topics as the IT Infrastructure Library (ITIL), Lean thinking, Six Sigma, Agile development and change management. In these guides, we provide answers to some of the most frequently asked questions about leading enterprise technologies, methodologies and trends. From defining key terms to outlining use cases and success strategies, each FAQ includes expert commentary and offers links to further information on recommended tools.
So read on to find the IT management FAQ that will help you move your organization forward today, and check back often to consult our continually updated list.
Companies are increasingly using Agile practices to improve software project outcomes. Learn more about agile here, from Scrum to Extreme Programming and more.
Access "Agile practices and their role in software development."
The CIO's role in organizational and IT change management is to ensure service availability and business support. Learn more about IT's role in change management.
Access "IT and organizational change management."
The ITIL framework is a globally accepted standard for improving IT service quality. This FAQ reviews the ITIL definition, training options and costs and ITIL-compatible tools.
Access "Understanding the ITIL framework."
Lean thinking is the process of incorporating Lean principles into an enterprise. This FAQ shows how Lean thinking works and how IT is benefiting from this improvement methodology.
Access "Lean thinking for IT."
The Six Sigma methodology has helped companies improve customer service and eliminate errors for years. Learn how IT can reap the benefits of this service-driven methodology.
Access "How does the Six Sigma methodology benefit IT?"
For more FAQs on compliance-related topics, visit SearchCompliance.com. What areas would you like us to cover in future FAQs? Let us know -- email us at editor@searchcio.com.
