IT outsourcing trends 2009: Latest deals for the recession and beyond

This SearchCIO.com Quick Guide brings you the latest thinking on this important topic, from how offshore and onshore outsourcing has changed in the recession to advice on structuring your IT outsourcing contract to take advantage of current market trends.

  How are CIOs changing the way IT outsourcing contracts
 are developed in 2009? 

IT outsourcing prices may be on the decline, but companies looking to renegotiate their IT outsourcing contracts should be prepared to lengthen the terms of their deals and sign on for additional vendor services.

Moreover, the economic downturn has provided some great opportunities for outsourcing and offshoring vendors to trade some savings for some flexibility on how and when...

Digg This!     StumbleUpon     Del.icio.us

RELATED CONTENT Offshore outsourcing Google in China: Drawing lessons for your IT outsourcing plan IT outsourcing in 2009 and beyond: Lessons learned for the new year CIO's guide to outsourcing application development and management Insourcing IT application development and management: A how-to guide Managing application development outsourcing risks Outsourcing IT application management on rise for 2010; here's why 9 IT outsourcing myths, and the outsourcing facts CIOs should consider IT and business management guides for CIOs Free IT outsourcing templates: SLAs, RFPs and more How to build IT innovation, flexibility into your IT outsourcing deals Domestic outsourcing SaaS applications help Bosley consolidate apps, cut maintenance costs IT outsourcing in 2009 and beyond: Lessons learned for the new year CIO's guide to outsourcing application development and management Insourcing IT application development and management: A how-to guide Managing application development outsourcing risks Outsourcing IT application management on rise for 2010; here's why IT exec's best practices for application consolidation include SaaS Free IT outsourcing templates: SLAs, RFPs and more How Virginia's new CIO is fixing the state's IT outsourcing problems An IT outsourcing contract without penalties? A state pays the price Vendor selection and management Vendor contract management key to cutting costs through renegotiation Oracle plays hardball with Rimini on third-party maintenance SaaS applications help Bosley consolidate apps, cut maintenance costs CIO's guide to outsourcing application development and management Managing application development outsourcing risks How Virginia's new CIO is fixing the state's IT outsourcing problems BPM tool selection: Strategies for success IT outsourcing pros and cons for Latin America Failure to track virtualization licensing terms can cost you Pros and cons of IT outsourcing in popular Asian countries

RELATED RESOURCES 2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems Search Bitpipe.com for the latest white papers and business webcasts Whatis.com, the online computer dictionary

the work gets done, and service providers are willing to work on a more performance-based model in order to mitigate risk for clients.

• Learn how to structure your IT outsourcing contract to get lower prices.
• Find out why flexibility is now key to IT outsourcing contract success.

  How can I get the most from IT outsourcing providers
 during a recession? 

Build and manage a deal that aligns with your IT and business environment. Are you looking for a utility provider or a shared-risk partnership? Consider which deal archetype best suits your business requirements, then structure a healthy outsourcing contract -- with forward-looking provisions for service.

• Get more tips on building and maintaining successful IT outsourcing contracts.

  How should I set up governance for IT outsourcing contracts? 

Governance models are increasingly placing responsibility for IT outsourcing contracts in the sphere of the IT department rather than procurement, experts agree, as companies look to improve results and put the right person or team at the helm of the outsourcer relationship.

Positioning IT outsourcing contracts in procurement's sphere might lead to lower-cost arrangements, but they're more likely to be lower quality as well.

• Learn more about a proper governance model for managing IT outsourcing contracts.

  In light of the Satyam scandal, how do I protect my
 organization from IT outsourcing risk? 

Customers of any IT outsourcer that runs into trouble should consider renegotiating their IT outsourcing contracts, and make sure they have the documentation and staffing needed to take their business elsewhere.

Even if a crisis is limited to one provider, CIOs with any outsourcing contracts have work to do, experts said, to make sure their projects or levels of service are uninterrupted.

• Read more about how to manage IT outsourcing risk.
• Learn how to protect your IT outsourcing interests.

   If I'm no longer deriving value from IT outsourcing,
 how can I bring it back in-house? 

"The pros of insourcing are the speed and control of business change," said Ben Trowbridge, CEO of Alsbridge Inc., a Dallas-based IT outsourcing and business process optimization consulting firm. Trowbridge said his company's IT insourcing evaluations have increased about 15% this year. "There's a sense of intimacy with the business users that's hard to achieve with outsourcing. And it can mean saving jobs."

• Learn more about how to bring jobs and cost savings back in-house with IT insourcing.
• Listen to our podcast on the pros and cons of IT insourcing.

• Satyam scandal: Has it affected your IT outsourcing and offshoring?(TotalCIO)
• Amid declines in outsourcing contracts, four industries pick up pace(TotalCIO)