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| Home > Mobile computing: Keeping IT on the run | |
| Executive Guide: |
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This guide is part of SearchCIO.com's Executive Guide series, which is designed to give IT leaders strategic guidance and advice that addresses the management and decision-making aspects of timely topics. For a complete list of topics covered to date, visit the Executive Guide section. Table of contents
[ Info-Tech Research Group, special to SearchCIO.com] The adoption of mobile technology is rapidly spreading in the corporate environment. Three quarters of the enterprises surveyed by Info-Tech either have mobile solutions in place, or plan to adopt in the near future. This research note highlights and analyzes the trends shaping the mobile software market today. Specific topics include:
Info-Tech's analysis aims to help IT and business decision makers determine what role mobile applications can play in the enterprise.
[Tom Kaneshige, Senior Features Editor, CIO Decisions] The first 8 GB removable memory cards for mobile phones will hit the market later this month from SanDisk Corp. The flash storage card maker is also negotiating with major content providers to preload their offerings, such as maps, on these cards. The SanDisk Memory Stick Micro card, or M2, which doubles the previous high-capacity point, will primarily be used in Sony Ericsson mobile phones. "Consumers will instantly have the same amount of storage as the largest-capacity iPhone," Jeff Kost, senior vice president and general manager of the mobile consumer solutions division at SanDisk, said in a statement in August when SanDisk began testing the cards with phone manufacturers and mobile network operators. A single, high-density card can store more than 2,000 digital songs or five hours of MPEG-4 videos, or more than 5,000 high-resolution pictures. On the business-user front, an 8 GB card can enable faster rendering of PowerPoint slides, Word documents, Excel spreadsheets and business applications such as customer relationship management tools. To date, mobile phones serving up business software have been hobbled by a lack of storage capacity, leading to slow access and a painful user experience.
[Shamus McGillicuddy, News Writer] At Coppin State University, Dr. Ahmed El-Haggan, the school's vice president of IT and CIO, was challenged by the highly mobile nature of his end users. Students at the Baltimore school could log on from a friend's dorm room or a library. Professors might log on from their office or from a lecture room. With users so mobile, El-Haggan's IT organization had a hard time responding to network events. Understanding how a network is performing is one thing, but understanding where users are and how they're affecting network performance was something his staff just didn't have the time to do manually. Finding the location of users who were experiencing or causing problems on the network could take hours as network administrators tried to map each event.
[David Geer, Contributor] Talk about mobile security around CIOs and IT managers, and three issues will consistently raise heads: network compromise, data loss and regulatory noncompliance. Mention mobile hardware and software's ability to exacerbate these risks, and watch the powder keg light. According to the 2006 CSI/FBI Computer Crime and Security Survey conducted by the Computer Security Institute and the San Francisco FBI Computer Intrusion Squad, financial losses related to laptops and mobile hardware ranked third among the costliest security snafus. Losses from laptop or mobile hardware theft alone increased from $19,562 per respondent in 2005 to $30,057 per respondent in 2006, according to the CSI/FBI Survey.
[Jeff Kelly, Associate Editor] Wireless technologies continue to make inroads at midmarket companies and enterprises alike -- which probably doesn't surprise anyone, at this point. In fact, according to Cambridge, Mass.-based analyst firm Forrester Research Inc., roughly half of all companies have already made some type of investment in wireless technology. Atlantic Aviation Services is one such company. The Plano, Texas-based aircraft and passenger services vendor began using wireless-enabled meters at two of its East Coast locations to track fuel inventories last year. The system has proved a success, and the company hopes to roll out wireless fuel tracking to all of its locations soon. But Atlantic Aviation has no plans to provide universal wireless access to its 2,700 employees, at least not anytime soon, according to IT director Rob Davis. For Davis, who oversees the company's 17-person IT department, wireless LANs still don't measure up to wired networks in terms of stability, speed and bandwidth capabilities.
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