viral marketing
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viral marketing



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DEFINITION - On the Internet, viral marketing is any marketing technique that induces Web sites or users to pass on a marketing message to other sites or users, creating a potentially exponential growth in the message's visibility and effect. One example of successful viral marketing is Hotmail, a company, now owned by Microsoft, that promotes its service and its own advertisers' messages in every user's e-mail notes.

Some marketing people prefer terms other than viral marketing. In his popular e-mail newsletter about selling on the Web, John Audette asked readers to suggest alternatives, including other terms in current use. Among those suggested have been:

avalanche marketing
buzz marketing
cascading style marketing
centrifugal marketing
exponential marketing
fission marketing
grass roots marketing
organic marketing
propogation marketing
referral marketing (borrowing a term long used in marketing prior to the Web)
ripple marketing
self-perpetuation marketing
self-propogation marketing
wildfire marketing

One reader suggested word of mouse.

LAST UPDATED: 06 Mar 2007

Read more about viral marketing:
- You can sign up for John Audette's I-Sales Digest e-mail newsletter at his Multimedia Marketing Group Web site.
- Steve Jurvetson and Tim Draper were reportedly among the first to use the term in their story, Viral Marketing about the growth of Hotmail.
- On the marketing site, ClickZ, Kim Brooks describes Germ Warfare: How to Spawn a Marketing Virus .
- Zapa.com is home of the gizmos.
- SearchCRM.com has information about the use of viral marketing in customer relationship management.


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